Aya
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
You get what you pay for, maybe even less. I had to book something last minute and my usual hotel was all booked. Musashikosugi station is where we usually stay when in Tokyo area for personal preference and this was only option. It cost half of what I normally pay for decent hotel so I had a bad feeling but this was the only option. First thing we noticed when we went in our room was a strong smell of mold. It was unbearable. We looked in the bathroom and there were black mold all over the tub, shower, grouts and crevice of walls. I asked to change the room but they said there are no other rooms. They offered to deep clean that day, molds were cleaned where eyes can see but I’m sure there are more down in the crevice. My floor seemed empty though so I’m sure they just didn’t want to deal with us changing rooms. Chairs in the room were stained beyond belief. The room is really in an appalling condition. There are no screen window so we couldn’t open the window for fresh air. The room had an air filtration unit which we moved to the bathroom but didn’t help much. The air filtration unit had a red bright light indicating to change the filter so it was probably no use. Overall avoid at all cost.
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