IK
I Komang M.
8.7
/10
Reviewed 2 week(s) ago
I had a room on the top floor. For my next visit, I would choose a room on the ground floor because it's closer to the garden, making it more comfortable after returning from a long day. The air conditioning in my room also leaked, so it was repaired, and thankfully, it didn't leak the next day. The hotel's location is excellent, the swimming pool is large, the garden is beautiful, and the entire hotel staff is very friendly. The bellboy was very helpful, the housekeeping service was excellent, and the security guard at the front desk was also very friendly. However, the breakfast experience could still be improved. The menu choices were quite limited and the taste of the food was less than impressive. It would be more interesting to add Balinese specialties, such as Balinese porridge and various Balinese snacks, to provide a more authentic culinary experience. Furthermore, the service from some of the staff in the restaurant area during breakfast was less than friendly, especially to local guests. Hopefully, this can be used as input to improve the quality of service in the future.
Read More
See original
Find this review helpful?



