The hotel staff was friendly and helpful. There are two basement parking lots that aren't connected, but they're easily accessible. Its central location and proximity to everything make the Best Western Hotel a great choice for both personal and family events and business trips.

Staying at this hotel was quite comfortable and met expectations, hopefully we can come back again.

Friendly staff from reception, security, breakfast.

Very comfortable place, friendly staff and excellent service.

Stayed in a deluxe room for 3 days, the downside was that the security and front office were less responsive.

We were given a room key that turned out to belong to a room that was already occupied by another guest. Imagine if a complete stranger could simply walk into your room because of the hotel's mistake. This is a very serious security and privacy issue that should never happen. The hotel needs to improve its room assignment procedures to ensure that no guest is ever put in this situation again.

It really has its pluses, the hotel is clean, comfortable, the food is delicious, recommended for families 👍

Overall it's satisfactory, only the room isn't soundproof enough and parking the car is a bit difficult.

The hotel staff was very friendly at check-in and check-out.

Highly recommended, satisfied staying here with affordable price, delicious food.

The hotel is comfortable, clean, and the staff are friendly.

I found the Best Western experience to be excellent. The room was quite spacious, perfect for a small family with two children. The TV service was very up-to-date, equipped with Google TV. So, in-room entertainment was perfect for a family staycation. However, what was lacking was the swimming pool and gym. The pool was a bit lacking if you wanted to swim. Then there was the gym, some dumbbells were missing. Hopefully, there will be updates on the pool and gym. Thank you. Hopefully, you'll like it. 8.5/10 for Best Western Makassar.

The staff here are very friendly and very helpful.

I never get bored staying here. Customers are always satisfied and there are almost no complaints. The rooms are clean, the food is delicious and varied. Overall, it's a pleasant stay.

It's not just a name, it's truly the best👍. It's natural to want to stay here again.

Affordable prices, clean and fragrant rooms, and quiet.

It's a shame that the breakfast food was all gone and it took so long to refill. I've stayed here twice because of the varied breakfast options and the nice hotel.

So cool...this hotel should be a 5-star hotel. The service, oh my God, is extraordinary. All the staff on duty are very friendly. The breakfast is very varied. They also give you a welcome cake. Thank you also to the beautiful receptionist, who is always friendly every time I visit.

to makazar stay here again go ahead y

Actually the hotel is nice, the service is friendly, but the bathroom quality is lacking, water leaks all the way to the front door, the shower faucet is broken, the sink is clogged, the food used to be good but now it's just mediocre, a bit disappointed because before it was good, the food is varied especially in the fried section there is breadfruit (a favorite). Hopefully it can be improved again.