A***a

8.5

/10

Reviewed 17 hour(s) ago

The service was satisfactory, but the bathroom floor drain may not have been working properly, causing flooding. Overall, everything was satisfactory.

See original

Find this review helpful?

Z***y

8.5

/10

Reviewed 1 day(s) ago

The place is nice, but you have to ask for things like a hairdryer, slippers, etc.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

Dear Valued Guest, Have a wonderful day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our services provided a memorable experience during your stay. We sincerely hope to welcome you back to G Suites Hotel Surabaya again. Sincerely, G Suites Hotel Surabaya

See original

A***s

9.4

/10

Reviewed 3 day(s) ago

Please try it yourself, the stars are talking.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

See original

P***v

Business

10.0

/10

Reviewed 7 day(s) ago

Strategic location in the city center. Comfortable and excellent service.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

See original

Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

Comfortable, staff is also nice, rooms are also clean.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

See original

Verified Traveler

8.6

/10

Reviewed 1 week(s) ago

I've stayed here twice in different rooms. The first time I had a comfortable room, but the second time the air conditioning wasn't cooling.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

Dear Valued Guest, We wish you a pleasant day! Thank you for taking the time to write a review about our hotel. We are delighted to hear that our services provided you with a memorable experience during your stay. We hope to welcome you back to g Suites Surabaya again. Sincerely, g Suites Surabaya Hotel

See original

L***k

10.0

/10

Reviewed 1 week(s) ago

Very satisfying. All the staff are friendly, breakfast is delicious, and the rooms are clean.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

See original

Sofyan X.

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly and quick to respond when asked for assistance.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

See original

Verified Traveler

Staycation

10.0

/10

Reviewed 3 week(s) ago

This is my umpteenth time staying here. It's comfortable.

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

See original

M***a

8.4

/10

Reviewed 4 week(s) ago

I stayed in a room with a connecting door, the AC was not cold, and what was worse... the AC in the next room was leaking.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

See original

C***A

10.0

/10

Reviewed 4 week(s) ago

The room is spacious, with a bathtub. The fried noodles and fried flat rice noodles are top-notch. The bread is delicious, and the ice cream is also affordable for a hotel, around 10,000 to 15,000 rupiah. There's also a long sofa.

See original

1 people find it helpful

Accommodation's Reply

10 Aug 2026

See original

Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

The hotel staff were friendly and quick to assist when I lost my elevator/room key. Breakfast was decent, but the pool was smaller than the profile picture, more suitable for children. The room was clean.

See original

1 people find it helpful

Accommodation's Reply

10 Aug 2026

See original

nugroho n. n.

9.4

/10

Reviewed 5 week(s) ago

Comfortable atmosphere around busy, everything is there.

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

See original

V***s

Business

9.1

/10

Reviewed 5 week(s) ago

Overall stay experience was great. It’s just the shower that needs maintenance, the water flow from the shower head is quite poor and the hot water was slow to come out.

1 people find it helpful

Accommodation's Reply

10 Aug 2026

See original

A***i

10.0

/10

Reviewed 5 week(s) ago

The place is nice, but the soundproofing isn't great. The TV sound from the room can still be heard outside.

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

See original

Y***k

Transit

9.1

/10

Reviewed 6 week(s) ago

I stayed here for transit because it's close to Gubeng Station. The room and breakfast were well-suited for the price.

See original

Find this review helpful?

Accommodation's Reply

10 Aug 2026

See original

S***a

10.0

/10

Reviewed 6 week(s) ago

Overall, the location is great, and it's close to everything. I recommend it for those staying in Surabaya for a few days.

See original

1 people find it helpful

Accommodation's Reply

10 Aug 2026

See original

Q***a

Staycation

9.4

/10

Reviewed 6 week(s) ago

The staff are all friendly, the rooms are clean, the bathroom and pool are also clean, the AC cools down quickly, even when turned down it's still cold, and the view is also good.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

See original

E***a

Staycation

8.4

/10

Reviewed 6 week(s) ago

I regularly stay at G Suite, both for business trips and with my family. Overall, I'm usually satisfied, but yesterday I had an issue with the bathroom water, which suddenly became dirty and smelly. We, as customers, were not compensated for the inconvenience.

See original

2 people find it helpful

Accommodation's Reply

26 Aug 2026

See original

N***I

Leisure

8.3

/10

Reviewed 6 week(s) ago

The hot water didn't really work, the soap dispenser was broken so the soap wouldn't come out, the toilet was a bit smelly, there was no cupboard.

See original

Find this review helpful?

Accommodation's Reply

26 Aug 2026

See original

G Suites Hotel by AMITHYA

Overall Ratings & Reviews G Suites Hotel by AMITHYA

8.2

8.1

8.0

8.6

8.2

Traveler Reviews G Suites Hotel by AMITHYA