septiza r. h.

Business

10.0

/10

Reviewed 13 hour(s) ago

I only stayed at Santika for one night, and overall it was okay. It's close to Bandung Station. The affordable price includes breakfast for two, and the breakfast menu is decent and standard, as is typical for a star-rated hotel. The service is friendly and attentive.

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E***a

Business

8.5

/10

Reviewed 1 week(s) ago

This was my first stay at the Hotel Santika Bandung. Check-in and check-out were quick and smooth. The room was quite comfortable, and the amenities were complete. The breakfast was delicious, varied, and featured local specialties. The staff was friendly.

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Accommodation's Reply

15 Sep 2026

Dear Mr./Ms. E*a, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially regarding the facilities, food, and staff service. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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Verified Traveler

Business

10.0

/10

Reviewed 2 week(s) ago

Every time I travel to stay I choose Santika because it usually has a pleasant atmosphere.

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Accommodation's Reply

10 Sep 2026

Dear Mr. G*t, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung meets your expectations. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Always satisfied with Hotel Santika wherever you are.

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Accommodation's Reply

10 Sep 2026

Dear Valued Guest, First of all, we would like to thank you for sharing your #momentsantika with us at Santika Bandung. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung meets your expectations. We sincerely hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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Rubono

Business

8.2

/10

Reviewed 4 week(s) ago

Prepare your F&B staff to be more professional. How could a company like Santika hire incompetent staff? Or would Santika not provide training but immediately release them to serve.

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Accommodation's Reply

27 Aug 2026

Dear Mr. Rubono, Thank you for taking the time to share your #momentsantika experience at Santika Hotel Bandung. We apologize for any inconvenience you may have experienced during your stay. We always listen to your feedback and comments to help us improve the quality of our hotel services. We strive to maintain quality, quantity, and efficiency, especially in the area of our staff service. From your experience, we definitely need to improve in this area. We hope that in the future we can provide even better "Rumah Indonesia" (Indonesian home) services so that you can experience the best #momentsantika at Santika Hotel Bandung, just like our other guests. Sincerely, Aldrin Willem, General Manager

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R***t

Staycation

10.0

/10

Reviewed 4 week(s) ago

The staff are very friendly, from the front desk, lobby, restaurant staff, and service. Thank you, Sis. I won't regret staying at Santika Hotel Bandung. 🌟🌟🌟🌟🌟

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Accommodation's Reply

27 Aug 2026

Dear Mr./Ms. R*t, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially regarding the service of our staff. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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d***a

Staycation

10.0

/10

Reviewed 5 week(s) ago

No matter where you're staying, always look for Hotel Santika. No need for lengthy reviews; everything is comfortable, clean, and friendly. Thank you, HS Bandung team.

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Accommodation's Reply

19 Aug 2026

Dear Mr./Ms. D*a, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially regarding our staff service and cleanliness. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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Muhammad I. N. K.

Transit

9.1

/10

Reviewed 6 week(s) ago

Nice hotel in a great location. The building was quite old but clean and comfortable. Breakfast menu was great. EV charging available in the hotel parking area. Overall, a good place.

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Accommodation's Reply

14 Aug 2026

Dear Bapak Muhammad I.N.K, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best to give you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are thrilled to read that you have had a pleasant stay and that many aspects especially from the strategic location, facilities, food product and staff services have surpassed your expectations We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager

Ipan S.

Staycation

10.0

/10

Reviewed 7 week(s) ago

The restaurant staff service is friendly, skilled, and always provides comfort during breakfast.

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Accommodation's Reply

06 Aug 2026

Dear Mr. Ipan S., First of all, we would like to thank you for sharing your #momentsantika with us at Santika Bandung Hotel. Our top priority is to provide the best service to ensure your experience meets your expectations throughout your stay at Santika Bandung Hotel, especially in terms of staff service and food. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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Verified Traveler

Leisure

10.0

/10

Reviewed 9 week(s) ago

The kids are happy and the room is clean. It's just that at night, the sound of motorbikes outside is noisy.

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Accommodation's Reply

21 Jul 2026

Dear Mr. G*t, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially in terms of facilities and cleanliness. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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M***a

Staycation

8.8

/10

Reviewed 9 week(s) ago

It was a pleasure to stay here. The hotel is older but still clean. There's no view, but the room was close to the pool, which made the kids happy. The deluxe room was quite spacious and comfortable. It's a shame the TV isn't a Smart TV. The breakfast menu is varied and the taste is okay.

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Accommodation's Reply

21 Jul 2026

Dear Mr./Ms. M*a, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially in terms of facilities and cleanliness. We sincerely hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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hanhan h.

Leisure

10.0

/10

Reviewed 12 week(s) ago

Our family hotel, the one I like the most is Tutut.

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Accommodation's Reply

30 Jun 2026

Dear Mr. Hanhan H., First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best service to ensure your stay at Santika Bandung Hotel meets your expectations, especially regarding the food. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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hanhan h.

Leisure

10.0

/10

Reviewed 12 week(s) ago

Always stay here whenever I stay in Bandung with my family.

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Accommodation's Reply

30 Jun 2026

Dear Mr. Hanhan H., First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung. Our top priority is to provide the best service to ensure your stay at Santika Bandung meets your expectations. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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p***i

Staycation

8.4

/10

Reviewed 13 week(s) ago

1. There were young people near the lobby laughing and you could hear them. 2. The AC in Room 357 was so hot that the AC technician came twice to clean it, which was really uncomfortable. An hour later, the AC in the next room was also cleaned.

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1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Mr./Ms. Pi, Thank you for taking the time to share your #santikamoments experience at Santika Hotel Bandung. We always use your feedback and comments as a reference to improve the quality of our hotel services. We strive to maintain quality, quantity, and efficiency, especially in terms of in-room amenities, and of course, we want to further enhance your experience. We hope that on your next visit, we can provide even better "Rumah Indonesia" (Indonesian home) service so that you can have the best #santikamoments experience at Santika Hotel Bandung, just like our other guests. Sincerely, Aldrin Willem, General Manager

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H***o

Business

10.0

/10

Reviewed 14 week(s) ago

Overall satisfied with Hotel Santika Bandung, every time I go to Bandung I always stay here.

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1 people find it helpful

Accommodation's Reply

15 Jun 2026

Dear Mr./Ms. Ho, First of all, we would like to express our sincere gratitude for taking the time to experience your #santikamoment at Santika Bandung. Our top priority is to provide the best possible service to ensure your experience meets your expectations throughout your stay at Santika Bandung. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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Arif S.

Leisure

8.5

/10

Reviewed 14 week(s) ago

I always like to stay at any Santika hotels whenever on personal or business trip. The price is reasonable with the varieties of food selections, especially Indonesian cuisines. Santika Bandung has its best and spacious rooms and its standard is well implemented.

1 people find it helpful

Accommodation's Reply

15 Jun 2026

Dear Bapak Arif S, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best to give you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are thrilled to read that you have had a pleasant stay and that many aspects especially from the facilities and staff service have surpassed your expectations We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager

Atikah

9.7

/10

Reviewed 15 week(s) ago

It was very enjoyable and the staff were friendly.

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Accommodation's Reply

09 Jun 2026

Dear Ms. Atikah, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your experience meets your expectations, especially regarding the service provided by our staff. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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S***n

8.8

/10

Reviewed 16 week(s) ago

Strategic location, easy to go anywhere, close to Riau Junction and Bandung Indah Plaza.

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Accommodation's Reply

06 Jun 2026

Dear Mr./Ms. S*n, First of all, we would like to express our sincere gratitude for choosing to stay at Santika Bandung Hotel. Our top priority is to provide the best service to ensure you have a memorable experience throughout your stay at Santika Bandung Hotel, especially in light of our excellent location. We sincerely hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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Verified Traveler

Leisure

10.0

/10

Reviewed 16 week(s) ago

It was a great stay at the Santika Bandung. It's centrally located, with great rooms, clean, and comfortable. It also offers electric car charging, which is very convenient.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guest, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Hotel Bandung. Our top priority is to provide the best possible service to ensure your stay at Santika Hotel Bandung meets your expectations, especially regarding our excellent location, the cleanliness of our rooms, and the hotel amenities. We sincerely hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager

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F***i

10.0

/10

Reviewed 18 week(s) ago

What a great experience visiting this hotel. It would be great to come here one day.

1 people find it helpful

Accommodation's Reply

20 May 2026

Dear Ibu/Bapak F***i Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best in giving you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are also thrilled to read that you have had a pleasant stay. We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager

Hotel Santika Bandung

Overall Ratings & Reviews Hotel Santika Bandung

8.6

8.5

8.3

8.9

8.6

Traveler Reviews Hotel Santika Bandung