Permedi

10.0

/10

Reviewed 5 hour(s) ago

The hotel is clean. The staff is nice and helpful. The room is clean. Thank you.

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Y***A

Leisure

10.0

/10

Reviewed 1 day(s) ago

My stay here was quite enjoyable. The room was comfortable and clean, and the staff was friendly and helpful. The location is strategic and the facilities are quite complete. Overall, I was satisfied and it was worth the stay! 😊

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d***h

8.8

/10

Reviewed 5 day(s) ago

Comfortable hotel, easy check-in and check-out.

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Y***A

9.7

/10

Reviewed 2 week(s) ago

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Accommodation's Reply

14 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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D***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

Near the city center, close to the Riau Literacy Festival event, Soeman Hs Library.

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Accommodation's Reply

14 Aug 2026

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Venkata S. G.

7.9

/10

Reviewed 2 week(s) ago

Room was very good, but the AC was not good and the bed was worst. In the future, I will never come to Aryaduta Pekanbaru. And I have not a small amount.

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Accommodation's Reply

14 Aug 2026

Dear Mr Venkata SG Warmest Greeting from ARYADUTA Pekanbaru Thank you for you review of your experience at ARYADUTA Pekanbaru. We deeply apologize about your inconvenience during the stay, and your review will be our concern priority for follow up for better future. We truly value your feedback and sincerely hope to provide you with a much better experience on your next visit. Once again thank you for staying with ARYADUTA Pekanbaru. We sencerely look forward to welcome you back in the future. Best regard, Rudi Yarso Front Office Manager

Verified Traveler

Staycation

7.2

/10

Reviewed 2 week(s) ago

The toilet needs to be upgraded, as the faucet was broken when I wanted to take a shower, the bathtub was cracked, and the toilet door was also in poor condition. The bathtub curtain also had mold stains, the soap dish was damaged, and there were traces of mold that had probably been there for a long time, probably on the sink. Even though I booked the room without a promo. The cupboard should also be replaced, it was rotting. The atmosphere behind the hotel was quite beautiful, pleasant, and peaceful.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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M***d

9.4

/10

Reviewed 2 week(s) ago

The hotel staff were very friendly when assisting with the check-in and check-out process, and the hotel atmosphere was comfortable.

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Accommodation's Reply

12 Aug 2026

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P***i

10.0

/10

Reviewed 2 week(s) ago

Comfortable, clean, happy. The service is really, really good.

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Accommodation's Reply

14 Aug 2026

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A***l

Staycation

6.4

/10

Reviewed 2 week(s) ago

Don't settle for a smoking room; it's full of cigarette smoke and stuffy. Also, make sure there aren't any events going on if you want to stay here, as access to public areas is limited.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you may have experienced. We will take this matter to heart in order to improve our service. Your feedback is very important to us in developing and improving our services in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager

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S***o

Staycation

9.1

/10

Reviewed 2 week(s) ago

Friendly staff, fast check-in and check-out, spacious superior rooms, delicious breakfast, clean and child-friendly pool. Unfortunately (in the room I got), the Wi-Fi was very slow and unusable. The electric kettle was dusty, even though it's a 4-star hotel like Arya Duta. More attention could be paid to cleanliness. There was some unwashed hair on the floor. But overall, it was comfortable.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you may have experienced. We will take this matter to heart to improve our service. Your feedback is very important to us in developing and improving our services in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager

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p***a

10.0

/10

Reviewed 2 week(s) ago

The staff is nice and friendly, the service is fast. The swimming pool is nice.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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D***y

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel is comfortable, suitable for family vacations.

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Accommodation's Reply

06 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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Verified Traveler

Business

10.0

/10

Reviewed 4 week(s) ago

This hotel is highly recommended.

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Accommodation's Reply

04 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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irfan s.

8.5

/10

Reviewed 4 week(s) ago

The sheets hadn't been changed during our stay. They were already starting to get fuzzy, making them a bit itchy.

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Accommodation's Reply

30 Jul 2026

Dear Mr. Irfan S., Sincerely yours, Aryaduta Pekanbaru. Thank you for your stay at Aryaduta Pekanbaru and for your feedback. We apologize for any inconvenience you may have experienced. We will take your feedback seriously to improve our services. Your feedback is invaluable to us in developing and providing better service in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager

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Sajoko P.

10.0

/10

Reviewed 4 week(s) ago

Haven't stayed yet, hopefully it's good.

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Accommodation's Reply

04 Aug 2026

Dear Mr. Sajogo P., Sincerely yours, Aryaduta Pekanbaru. We are delighted that you are planning to stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy to know that you will be visiting and staying at Aryaduta Pekanbaru. We hope to welcome you soon. Sincerely, Rudi Yarso, Front Office Manager

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V***i

Transit

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, the rooms are quite clean, the food is quite tasty.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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G***a

10.0

/10

Reviewed 4 week(s) ago

The room was comfortable, spacious, and clean, and the hotel staff was friendly. For an affordable price, you also get a free birthday cake. The cake was delicious, and the restaurant food was also delicious.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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C***o

Leisure

8.5

/10

Reviewed 4 week(s) ago

At least the staff was decent and friendly. I used to have a lot of good memories in this hotel. I hope it'll get better after the renovation.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest Warmest Greeting from ARYADUTA Pekanbaru Thank you for sharing your experience after staying at ARYADUTA Pekanbaru, and thank you for your rating, it will be our motivation for always give the best service to our guest, it has been our pleasure to host you, and we sencerely look forward to welcoming you back for another memorable and enriching stay at ARYADUTA Pekanbaru. Best regard, Rudi Yarso Front Office Manager

C***o

Leisure

8.6

/10

Reviewed 4 week(s) ago

At least the staff was decent and friendly. I used to have a lot of good memories in this hotel. I hope it’ll get better after the renovation.

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Accommodation's Reply

30 Jul 2026

Aryaduta Pekanbaru

Overall Ratings & Reviews Aryaduta Pekanbaru

8.3

8.3

8.3

8.6

8.3

Traveler Reviews Aryaduta Pekanbaru