7.4
Pleasant
From 53 reviews
Cleanliness

8.2

Room Comfort

6.8

Service and Facilites

7.8

Traveler Reviews The Chateau

Number of reviews per page
20
40
Top reviews
Grace
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s very clean we love our stay here
Francois
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There were no towels and toiletries. I have to buy towels, shampoo and soap. Kitchen has coffee maker but there's no coffee etc.
Theresa Anne de Guzman
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I booked a 3-bedroom stay but only 2 bedrooms were available when we checked in. I reached out to the owner and I was told that they don’t have 3 bedrooms available. I sent proof that I paid for 3 bedrooms. They were unwilling to help.
Katie
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Sofa bed wasn’t really suitable for someone to sleep on. There was no bedding for the sofa bed.
Leanne
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The stay was not that good as every night there was thumping from the upstairs until well after midnight. Also sleeping was very challenging as lights came on through the bedroom window from midnight until 4:00 ams. It would be a suggestion to put darker curtains in the bedroom.
Valerie Jean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Had to hunt for the bedding for the hide-a-bed. Very nice rooms. Comfortable beds. Host is very easy to communicate with.
Elena
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The check-in was easy, the appartment was very clean and comfortable
Jeff
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Upon check in, we noticed that the entire house had a housekeeping issue - it had not been properly cleaned in a long time. Floors were dirty and we swept them immediately, showers had mildew in all the corners, grease on top of the range hood, inside the microwave was filthy, BBQ looked like it had never been cleaned, and on and on…
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Scott
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good location, interesting check in with digital key. Prefer a door code normally. Parking was nice, communication was great. Wish there were a few small amenities provided such as basic shower things. The kitchen wasn’t 100% clean. But overall will definitely recommend this location and if need be will stay here again.
Hélène
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Really Nice place to stay. Romans are really big, clean, wonderful view on the mountains. We were 8 ( 3 couple) to travel together and everybody hot their private restroom. Very well decorated.
Sherena
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

This was a very odd stay for our party of 9. First of all, the posting provides an inaccurate description of the sleeping space. Pictures show access to downstairs basement suite, however that was blocked off and we were not able to accommodate all of our guests noted on the reservation. In addition, a space of the house was being occupied by another couple. No where was that mentioned! We were eating breakfast, listening to people in what seemed like the bathroom. We would have never selected this house knowing it was a shared space with someone else. We also didn’t have enough space to fit everyone since the posting showed more space than what was available. People were walking around the house at all hours of the day also making it very uncomfortable. Last thing is that no toiletries other than used soap bars were provided. By far the worst rental space we’ve booked so far.
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Pida
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The service lacking, i was unable to get the key to the building via their Igloo lock or their Kevo service. Ive request help a few times and clearly no response. The resident was very small, with our group it proved to be very crowed foe a party of 6. The basement suiet isnt suitable for thia group. The service is lacking. I wouldnt recoment this place. Heating is either too cold or too hot as well. Inhad to sleep with the window open which isnt ideal cause you can hear traffic noises.
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Noah
icon-Business
Business
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Beautiful modern architecture in a very nice neighbourhood.
Celestial
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Quite simply, the properties advertised as a full building. Beautiful pictures of fireplace stairs, kitchen living room. However, we were in the basement. We thought the pictures represented the place. But in fact, they don’t. We wanted a refund, but the owner didn’t agree. We are still fighting through Expedia. This really ruined, our family vacation. We were expecting what the picture showed and ended up with nothing. Ended up staying in a different hotel and taking the loss if you rent this property, the basement area is nothing like what you see in the pictures.
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camryn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

This property was very clean and nice, the owners are extremely accommodating and helpful.
Kim
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Deffinatly small space but work well for us!
DONG KYUN
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Heating system doesn't working properly
Sidney
icon-with Partner
with Partner
8.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

It was a nice place to stay, able to pickup groceries to save money from always dining out. The property is divided into 3 main areas, which could be better labeled as to know which 1 you are staying at 1 front entrance and 2 rear entrances.
Jenny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Clean quiet unit and property. There was no AC but they have multiple fans for use in all the rooms. Was a bit too small without a living room space and only 4 chairs for our family of 6. Limited kitchen utensils and cookware as well.
Jean
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The accommodation was in the basement and wasn’t stated, check out very early and host were harsh, this is a place for 4 people not 6 as advertised
Number of reviews per page
20
40

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