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Staff response to guest requests was delayed.
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Really bad.  Really dirty.  Better off staying else where.

I booked for 4 pax but when I called to inform that guests will be late, the reservations staff insisted that only 3 rooms were booked, I called three times.  I had to ask hotels.com to call the hotel about my booking.  That is a bad service to think that it was late in the night when my guests were supposed to arrive. 

Best price for Ginger available on Hotels.com. Good place to stay at City center. Helpful staff. Let them know what you need well in advance and they will deliver with smile.

Ginger Surat City Centre

Overall Ratings & Reviews Ginger Surat City Centre

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