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BENHAS Hotel

Explore BENHAS Hotel

Overall Ratings & Reviews BENHAS Hotel

Traveloka (514)

8.3

Very Good

From 514 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.2

Meal

8.2

Location

8.7

Service and Facilites

8.3

People often mention about BENHAS Hotel

All

Distance to City Center (65)

Staff Friendliness (63)

Ambiance (60)

Bedroom (58)

Accessibility (56)

Taste (55)

Bathroom (53)

Hotel Area (53)

Check-in/out Time (52)

Room Space (52)

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Traveler Reviews BENHAS Hotel

Number of reviews per page

20

40

Customer reviews

AM

Alifiany M.

10.0

/10

Reviewed 4 day(s) ago

Friendly service. Strategic location. Absolutely top-notch.

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J***o

8.1

/10

Reviewed 1 week(s) ago

There was a lot of hair from previous customers, the door wouldn't lock from the inside, the pool had no water, and the TV didn't work. But the location was great.

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Verified Traveler

Leisure

6.9

/10

Reviewed 2 week(s) ago

There's no water in the pool. Near the Clock Tower.

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N***a

10.0

/10

Reviewed 4 week(s) ago

The staff is friendly, the hotel is also cool.

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1 people find it helpful

Accommodation's Reply

17 May 2026

Warm greetings from Benhas Bukittingi Hotel. We are delighted to hear that the friendly service from our staff has left a positive impression on you. We sincerely hope to welcome you and your family back to Benhas Bukittingi Hotel in the future. Thank you, Ira Merry - Hotel Manager

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S***i

5.7

/10

Reviewed 5 week(s) ago

Just normal for that price

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2 people find it helpful

Accommodation's Reply

17 May 2026

It is with pleasure that we, Benhas Bukittingi Hotel, express our gratitude for choosing Benhas Bukittingi Hotel and for taking the time to share your stay experience. We greatly appreciate your review and will use it as a reference for our future evaluations. We hope to welcome you and your family back again, and we will continue to provide you with the best service. Sincerely, Ira Merry - Hotel Manager

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F***o

5.4

/10

Reviewed 5 week(s) ago

Room availability information was incorrect. There was no soap. The sink pipe was broken. I don't know what the noise was, like a thump thump thump at night.

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1 people find it helpful

Accommodation's Reply

17 May 2026

Dear Guests, Benhas Bukittingi Hotel sincerely apologizes for any inconvenience you experienced during your stay, particularly regarding the issues with the soap and bathroom sink faucets. We take this matter very seriously and will conduct a thorough investigation. Your comfort and convenience are our top priority. Your shared experience motivates our team to strive for even better service in the future. Sincerely, Ira Merry - Hotel Manager

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FF

Fetri F.

10.0

/10

Reviewed 5 week(s) ago

It was a very comfortable stay. Check-in was quick. The hotel was clean and smelled nice. The staff were all friendly.

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3 people find it helpful

Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

I've stayed at Benhas Hotel several times and have always had a pleasant experience. It's safe, comfortable, and clean.

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RY

Rafi Y.

10.0

/10

Reviewed 5 week(s) ago

Clean rooms, comfortable environment, friendly staff

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H***a

8.8

/10

Reviewed 7 week(s) ago

It is good and is maintained to be a choice for visitors on holiday to Bukittinggi.

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1 people find it helpful

PW

Pretti W.

10.0

/10

Reviewed 8 week(s) ago

Thank God, the hotel is comfortable, clean and the service is friendly.

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U***G

Staycation

6.1

/10

Reviewed 9 week(s) ago

The bed springs are popping, my body aches. The sink is clogged, parking is difficult.

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1 people find it helpful

Accommodation's Reply

17 May 2026

Dear Benhas Bukittingi Hotel Manager, We sincerely apologize for your unpleasant experience, particularly regarding the quality of the bed, the washbasin, and the parking. Our team is ready to assist you in any situation. We will evaluate our procedures for the future. Your experience is a valuable reminder to us and motivates us to further improve our facilities and services. We hope to welcome you and your family back again and will always provide the best service to all our guests. Sincerely, Ira Merry - Hotel Manager

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FF

Feli F.

10.0

/10

Reviewed 10 week(s) ago

Thank God, I had a satisfying stay here. The room was clean, the staff were all friendly and helpful. The manager was also responsive. One of the recommended hotels near the Clock Tower. Thank you, Benhas.

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A***s

10.0

/10

Reviewed 10 week(s) ago

Staying here is very comfortable and fragrant.

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RH

Ridhuwan H.

10.0

/10

Reviewed 10 week(s) ago

Staying at Benhas offers a strategic location, friendly staff, and comfortable rooms. It's perfect for both solo and family stays.

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FF

Ferry F.

10.0

/10

Reviewed 10 week(s) ago

Great service, clean and comfortable place. Delicious breakfast 😍

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3 people find it helpful

A***a

10.0

/10

Reviewed 10 week(s) ago

The staff is friendly and the service is good

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JH

Jhon H.

10.0

/10

Reviewed 10 week(s) ago

Good service, comfortable and clean.

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1 people find it helpful

DA

Delvi A.

10.0

/10

Reviewed 10 week(s) ago

Friendly service, delicious breakfast, clean and fragrant rooms. Good job.

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1 people find it helpful

MH

Miftahul H.

10.0

/10

Reviewed 11 week(s) ago

My stay here was comfortable, with delicious food, a neat, clean, fragrant room, and safe for children. I'll stay here again if I have the chance. Thank you, Benhas Hotel staff.

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2 people find it helpful

Number of reviews per page

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40