8.7
Very Good
From 2,570 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Radisson Lampung Kedaton
All
Staff Friendliness (78)
Distance to City Center (69)
Bedroom (67)
Ambiance (64)
Accessibility (61)
Bathroom (57)
Hotel Area (55)
Room Space (52)
Surroundings (50)
Family Friendly (49)
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Traveler Reviews Radisson Lampung Kedaton

Number of reviews per page
20
40
Customer reviews
Afrianti S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly service and staff
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.1
/10
Reviewed 4 day(s) ago
The location is strategic, close to the mall... but I requested a room close to the lift but was given one at the far end of the lift and the card access was not updated so I went back to the receptionist... It took a really long time to wait for the room to be ready.
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for sharing your feedback. We’re glad to hear you found our location convenient and close to the mall. However, we sincerely apologize for the inconvenience you experienced regarding your room request and key card access. We understand how frustrating it must have been, especially after a long wait for your room to be ready. Your comments have been noted and shared with our team to help us improve our service and better accommodate guest requests in the future. We truly appreciate your input and hope to have the opportunity to provide you with a better experience next time. Best Regards, Frank Mayaland General Manager
F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
all gooooddddddd not bad..happy bobo disini😍😍😍😍😍
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It's all good, I don't regret sleeping here. If I have the money tomorrow, I'll sleep here again
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
m***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
it seems like this hotel is too stingy. like hotel facilities are requested. Everywhere in 1 room there is breakfast provided for 2 people. seeing the error in filling in the data it says 1 guest, then if there are 2 people eating, the second person gets charged. like a bankrupt hotel. very unfortunate
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, We’re very sorry to hear about your experience and truly appreciate your feedback. Please allow us to clarify that our breakfast policy is based on the number of registered guests per room. We understand how this may have caused inconvenience, especially if there was a misunderstanding during the booking process. It is never our intention to appear unaccommodating, and we apologize if it came across that way. Your comments have been shared with our management team for further review, and we will strive to improve our communication and service moving forward. Thank you Best Regards, Frank Mayland General Manager
H***y
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
Ordering eggs for breakfast took a very long time, even the first day it didn't arrive.
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, We sincerely apologize for the delay in serving your eggs during breakfast, especially on the first day when your order did not arrive at all. This is not the experience we aim to provide, and we truly appreciate your feedback. We will investigate this matter with our kitchen team to ensure it does not happen again. Thank you Best Regards, Frank Mayland
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Great experience with good place and good food. Will definitely be back next trip
2 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Best hotel in town, food, place, wow everything.
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Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
Pheina C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff near the toilet were very nice. Recommended the beach, food, very helpful. And the security helped park the car. Polite and friendly.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Ms. Pheina C, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
T***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Overall OK, please improve car parking, difficult to get when high season.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We apologize for inconvenience during your stay, we appreciate your review and will use it to improve our services to better meet the expectations of our valued guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Thank you for choosing us for your accommodation. Best Regards, Frank Mayland General Manager
A***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
noisy room, jedag jedug sound
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We apologize for inconvenience during your stay, we appreciate your review and will use it to improve our services to better meet the expectations of our valued guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Thank you for choosing us for your accommodation. Best Regards, Frank Mayland General Manager
Damar W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A really good hotel in the city center
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Accommodation's Reply
20 Jun 2025
Dear Ms. Damar W, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
E***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
the receptionist staff was a bit slow but the others were nice and friendly
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We apologize for inconvenience during your stay, we appreciate your review and will use it to improve our services to better meet the expectations of our valued guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Thank you for choosing us for your accommodation. Best Regards, Frank Mayland General Manager
v***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, all the food is delicious, all the staff are friendly. Close to the mall, easy to find food. It's really good.
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E***a
icon-origin-TRAVELOKA
8.9
/10
Reviewed 6 week(s) ago
Twice stayed here 2 years ago the first time I stayed here, the staff were very friendly from arrival to departure, the security guards to the room service were all friendly and really okay, at that time I really intended to come back, the room was comfortable, the food was delicious too, when I arrived the car door was opened and helped me unload my suitcase, at that time I was driving a Rush car. The second time at the beginning of the arrival, the security guard in front of the check-in section was the one who made me in a bad mood, maybe because this time I used a Sigra car, out of 4 people who entered, only 1 was checked using the detector 🫣 asked to help me unload my suitcase, he refused, let alone opening the car door, calling the female staff was really uncomfortable because the suitcases were heavy and there were a lot of them. The atmosphere in my room is very different from the first time I stayed here, there is no wardrobe door for hanging clothes, no sink table, hair dryer in the wardrobe, the bathroom feels spacious because there is no partition from the shower to the sink but when I take a shower the water gets everywhere if I turn on the big shower Wanted to borrow an iron at night, called twice but no one came, it turned out the stock was empty, it was still empty in the morning but it's okay, I'll bring an iron from home when I go there The checkout process from the first to the second time was easy and fast, when checking out the staff were really friendly, they let me leave my suitcase and lent me a door card so I could stop by the mall and go back to the hotel to get my suitcase Thank you Radisson, sorry if we were tacky and troublesome Hopefully the lobby security guard yesterday will always be friendly no matter what type of vehicle the customer brings
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Grace N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
first time entering lsgv was greeted friendly even though check in time was 3 o'clock but I arrived at 12 o'clock and was able to enter the room right away..no regrets staying here, satisfied, no loss even though it's a bit expensive but worth it. will go back again if I go to lampung
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1 people find it helpful
edi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
The room is nice and spacious for the price, but the smell of the bathroom makes it uncomfortable. When you enter the room, you can smell the smell, you can keep an eye on the smell of the toilet.
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M***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The place is nice, choose a smoking room, there are ashtrays and matches available.
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1 people find it helpful
Z***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It was a good place to stay, next to a mall and at an affordable price.
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H***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Entering from the basement parking lot, it is difficult to open the door.
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1 people find it helpful
Number of reviews per page
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