7.0
Pleasant
From 49 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.8

Meal

6.6

Location

7.6

Service and Facilites

6.7

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Traveler Reviews Apatel U Residence 1 Lt. 10 Unit 1007

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40
Customer reviews
R***o
icon-origin-TRAVELOKA
6.9
/10
Reviewed 27 week(s) ago
There were a lot of cockroaches in the room, in the toilet, cupboard, wardrobe, under the sink, and so on.
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2 people find it helpful
R***o
icon-origin-TRAVELOKA
6.9
/10
Reviewed 27 week(s) ago
There were a lot of cockroaches in the room, in the toilet, cupboard, wardrobe, under the sink, and so on.
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1 people find it helpful
M***d
icon-Medical
Medical
icon-origin-TRAVELOKA
5.0
/10
Reviewed 38 week(s) ago
Apartment was very dirty. And they cut my advance amount without any reason and now don't respond my call and my messages.
2 people find it helpful
I***n
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Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 38 week(s) ago
There are many cockroaches, even cockroaches get into the food. And the cleanliness of the room, the bed still feels wet on the pillow and mattress
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2 people find it helpful
s***o
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Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 50 week(s) ago
Just no spoon, the rest is ok.
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1 people find it helpful
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Hudi H.
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Leisure
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8.1
/10
Reviewed 61 week(s) ago
Tidak diinform bagaimana menghidupkan air panas untuk mandi, sehingga selama 2 hari pertama kami mandi air dingin. Hari ketiga (sudah the last day) kami baru tahu bahwa ada saklar air panas di deretan saklar lampu. Tidak diinform juga dimana tempat sampahnya sehingga kami tidak tahu sampahnya harus dibuang kemana. Tidak diinformasikan juga berapa hari sekali kamar dan tempat tidur dirapikan. Sehingga selama 3 hari kami menginap disitu kamarnya sama sekali tidak pernah dibersihkan.
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2 people find it helpful
Achmad A. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Yes, it's not bad, even though there is a little drama, overall the place is comfortable.
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Stanley T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 85 week(s) ago
Bau kotor tidak profesional, mati listrik mati air management nya gak sopan.
1 people find it helpful
Lestia A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 129 week(s) ago
There's netflix, it's the same as the picture, but it's a shame the sheets are dirty.
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Michael S. W.
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5.4
/10
Reviewed 155 week(s) ago
The room was full of ciggarete smell, bath room was not properly cleanez.
1 people find it helpful
Isna Isna
icon-origin-TRAVELOKA
6.0
/10
Reviewed 157 week(s) ago
Kotor, proses pengambilan kuncinya lama. Refund depositnya mesti ditagih-tagih. Tidak profesional. Diperjanjian 6 hari kerja. Ini 8 hari kerja, itupun mesti ditagih-ditagih. Untuk Cs nya ramah. Thank you.
4 people find it helpful
Leny Pujawati Santoso
icon-origin-TRAVELOKA
6.0
/10
Reviewed 175 week(s) ago
Dirty rooms do not match what is photographed. Bad service, complaints there is no response, a lot of stuff inside, I don't know why it's not there,
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3 people find it helpful
yoshinta
icon-origin-TRAVELOKA
9.1
/10
Reviewed 188 week(s) ago
The place is clean, the tv also has a netflix account, the cooking and eating utensils are also there even though it's simple. The service is also good.
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1 people find it helpful
Mochamad
icon-origin-TRAVELOKA
6.3
/10
Reviewed 246 week(s) ago
not enjoy because the deposit not on time for refund
3 people find it helpful
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Dwi H.
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Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 268 week(s) ago
there must be a depositee at the beginning while the attack is not included, pay a deposit first. deposit returns if we use a bank that is different from the owner, our money is deducted for shipping costs, while the time of transfer of our deposite money is not a problem with transfer fees different bank account holders with us
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5 people find it helpful
Giovann R dan Widjaja Abidin
icon-origin-TRAVELOKA
6.3
/10
Reviewed 269 week(s) ago
First night the air conditioning not function and room temperature very hot, second night moved to others unit with normal condition. No compensation for the first night from Apatel management. Very disappointed for this booking. Luckily got 100,000 rupiah voucher from agent.
1 people find it helpful
Dinda
icon-origin-TRAVELOKA
8.8
/10
Reviewed 272 week(s) ago
Cleanliness is okay, rooms are comfortable, only minus cookware recommend for strategic lodging in Tangerang city.
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3 people find it helpful
Budiyanto
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Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 275 week(s) ago
Okay, a comfortable place to stay for families, the facilities are okay.
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1 people find it helpful
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Yolanda C.
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Family
icon-origin-TRAVELOKA
8.7
/10
Reviewed 278 week(s) ago
only a walk away to the mall. very good location. room is good. they forgot to put some trash bin inside the room. hot water is not working. I stayed 2 days and the hot water only work once, for me. after that when my kids were going to take shower, no hot water. the owner is fast response, but the assistant is not. ask some question about parking, and stuff, he cant give a proper answer. no response about my complain on hot water. (+) next to mall, only a walk away (+) easy to find foods around (+) room can accommodate up to 5 pax, a lot extra pillows (-) hot water is worse (-) no trash bin (-) room assistant is not helping
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1 people find it helpful
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Traveloka | Business Registration Number: 291-86-03397 | Representative: Ahn Jung Woo | Address: South Korea, Seoul, Gangnam District, Teheran-ro, 431 Justco Tower 5-008 06159 | Email: cs@traveloka.com | Mail Order Business Report Number: 2024-Seoul Jung-gu-2034
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