7.2
Pleasant
From 3 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.0

Meal

0.0

Location

5.3

Service and Facilites

7.3

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Traveler Reviews Apatel Apartment Laguna Pluit Lobby Utama Lantai 17

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Megan E. C.
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4.8
/10
Reviewed 113 week(s) ago
Never stay here! At that time it was so tight that I needed to stay here. Because I read there was a check-in time, I called the number listed, but didn't pick up. WA finally. After arriving, waiting for the clerk for about 15-20 minutes in the lobby. Arriving at his apartment, really disappointed. Dust everywhere, the bathroom has no jet spray, the flush doesn't work and is dirty too. The bedroom, just imagine the mattress is dusty, if you want to sweep it yourself, the broom is also dusty, the sheets are dirty and yellow. When I wanted to take a break I was shocked that there was a flying tomcat in the room and not just 1. Until this morning we wanted to check out, the total of tomcats we found and turned off were 4. We have communicated with the owner of the room, but to this day there has been no response and response regarding our complaint of the tomcat. The DP also took a long time to transfer back, it had to be billed like a debt collector☺️. If the intention is to rest, it's better not to come here. But if you want to be a tomcat hunter, test your patience and pour a bucket over your leftovers, go ahead, friends.
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wilianti A.
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8.4
/10
Reviewed 130 week(s) ago
So far it's okay for that price, there are only a few things that make you unsatisfied, such as a leaky dispenser, the TV isn't digital yet so you can't use it, the door is a bit jammed, and there's no water heater. But, the fun thing is that the place is sweet, at night the view is really good. Then the mattress is comfortable, just a little dirty because of the dust. Complete kitchen equipment. So far it's clean too.
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