W***n
8.8
/10
Reviewed 7 day(s) ago
Restaurant staff need to be trained to remember customers.
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Accommodation's Reply
22 Oct 2026
Dear Valued Guest, Thank you for your review and feedback during your stay at favehotel Hasyim Ashari Tangerang. We have forwarded your comments regarding the restaurant staff's service to the relevant team, and as a follow-up, we will be conducting additional training soon to enhance attentiveness and provide more personalized service to all guests. Thank you again for your interest and feedback. We look forward to welcoming you back for an even better experience next time. Sincerely, Ressa, Front Office Manager
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