The staff were absolutely amazing, however we were disappointed to find out that the room we booked that showed pictures of this lovely balcony never existed and actually to get a room with a balcony we had to pay an extra €120! Everyday housekeeping would come in and NEVER replenished the coffee or milk which was really frustrating to have to keep asking. Hotel is right next to the main train station so if you're looking to commute it's ideal. The massage was fantastic

The location is great. Rooms are comfortable and nice. The only problem we had was with the cleaning service, first day didn’t make out room, not even change the towels, second day they cleaned the room but didn’t refill shampoo, coffee and just left one towel and we were 2 people. I left my babies pj for the laundry service and never pick them, I asked the next day and because a holiday the service wasn’t available, they never mentioned this.

Room was clean and good size. Good breakfast selection. Gym was minimally equipped.

Friendly staff.

Good location near train station. Comfortable room

The hotel is very well situated, right in front of the train station. They have parking at €25 per might, but you need to reserve as they have very few spots. The room was fine, clean, but there was some kind of not very clean smell. But overall fine.

Very disappointing stay. Not worth the suites pricing. We paid for suites expecting comfort and quality, but the experience was far from it. The odor in the room was extremely strong, and the carpets had visible stains, which made the space feel unclean. The shower was also not functioning properly and ended up flooding the bathroom floor—completely unacceptable for a suite. Overall, this did not meet the standards you would expect when paying for upgraded accommodations.

Stayed here twice now and love it

We have stayed here several times and it is good value, breakfast is very good. Very close to train station and the city centre. Can be difficult to find if you do not have uptodate mapping. Best to use Waze.

Staff was excellent, enjoyed on site restaurant. Short walk to city centre .Rooms was spacious and modern

Concierge was extremely lovely and helpful

Good location and friendly staff

Clean and

Did not know they had aSpa, great junior suite and hôtel recently renovated.love it so much we extended our stay

Close to Grotto. Every one was nice.

Great service from staff. There isn't really AC in the room.

Stained couch. Useless fridge. Great location. Basic comfort.

Close to transit, trains, busses, light rail. Easy walk to Place Comedie and parks.

A friend and I travelled to Montpellier, from Vancouver, Canada, and our initial accommodations were not as expected. In a scramble we had to find a suitable hotel and we found the Belaroia. Upon arrival we were greeted by Ladissi at the check in desk. She was kind and welcoming. Throughout our 4 day stay she was always incredibly thoughtful - offering us an umbrella on a rainy day, writing out a detailed list of the most noteworthy restaurants nearby by as well as calling a beach club in Sete to book our reservation, in French! Merci! She is truly a gem and made our stay unforgettable!

3 things is my complain. 1st is air condition, this is maybe French thing but AC does not cool for a US visitor, riom is hot. 2nd the room have no good wifi coverage. 3rd fridge does not cool well. The rest are good