The hotel staff were excellent, helped with the luggage both with check-in and check-out. The cleaning lady was very sweet, and helpful. The hotel staff was excellent. The spa experience, however was rather disappointing....very dark premises...hot stone massage was done with luke warm or rather coldish stones, for 60$ for 50 minutes and rather average/ robotic type massage wasn't very relaxing....there was a possibility to use sauna for 20 minutes, and they knock to prepare the room for the next person. But this was the spa experience. The hotel staff however were great and super-helpfu. The location is great in terms of walking in the area, but rather loud if you wish to get fresh air or sleep with the windows open...it is possible that my room location was as such.

Kind staff

Excellent service. Excellent hotel.

Excellent thanks 😊

Excellent

It had everything I needed as a solo traveler

Clean room and good breakfast. The staff was very friendly and helped a lot. The location is in Sisli which is a good part of Istanbul. It takes about 15 minutes to walk to the metro and also the center part of Sisli which you can find a lot of stores and restaurants. From the metro to Istanbul center took about 10-15 minutes which was surprisingly good. The only bad thing was that when we entered the room there where only beds for 3 people and we booked for 4 people. The staff was very helpful and fixed an okay bed that night and after that night fixed a new mattress so the experience got better. In general, a good hotel.

Güler yüzlü personel

very nice and good

Everything was perfect especially very friendly and helpful staff and spa experience was great experience as well

Three time tried to open my door without notice when I was in unit. Feel not safe at all.

Very nice hotel with well kept interior. The staff was receptive and attentive the during the stay. Free room upgrade was provided after brief reservation confusion which was much appreciated.

It is best value for price

It was perfect visit! The only thing is room was a small but big enough!

Clean room & hotel. Staff are helpful The hotel is small and the rooms are small, the breakfast options are limited.

Thank you

Everything was wonderful including breakfast. Staff went out of their way to help us!

Staff is very helpful and provided umbrellas on a rainy day. Food and service was great. The only thing we didn't like was that when we checked in ( around 11.30pm), porter took our tiny light cabin bag, and said- foolow me. we were so tired and in the lift i thought why is he going with us. Allhe did was to open the door to our room, and waited for a tip. I didn't have small notes, so gave him 200 Turkish lira for 30 seconds help.

The rooms were clean and new. Staff was friendly and very helpful!

No vip access as mentioned! Breakfast starts at 8 am so I couldn’t take it for the last days! Location is a bit scary by night No upgrade for platinum Expedia members No complimentary water bottle on arrival but it was added on the next days.