Dear Sir/Madam, Warm greetings from Ibis Styles Jatibening. Thank you for choosing to stay at our hotel during your visit to Bekasi. We greatly appreciate the best score you have given on the Traveloka platform, related to the pleasant experience after staying at our hotel, where you have felt the best service from our staff, strategic location and varied breakfast menu. The service from staff in all departments will always uphold the standard of service quality in order to meet all expectations of guests who stay. We have conveyed this positive review to all staff, which is expected to provide better motivation to all staff to focus more on serving all guests. We look forward to welcoming you back and ensuring that your next visit will be more enjoyable than before. Best regards, Rahmad DARTIUS. Assistant Front Office Manager.