7.8
Pleasant
From 395 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.4

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Traveler Reviews The Queens Head

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was a good size. Close to a Sainsburys Local and a bus stop. About 30 mins walk to train station. Pub downstairs was a wee bit noisy. Doesnt serve breakfast but you can go to Wetherspoons in the town. Nice enough for a short stay.Outside needs renovating.
Verified traveler
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Carpets were tatty and dirty, mirror was splattered in something. The bed side table was an safe with sicky back plastic on. The door to the room had clearly been forced open at some point and the key and door numbers don’t match ie I was in room 7 but keys had a fob on for room 17. The shared bathroom was dated and dirty so other than having to use the toilet I waited till I was home to shower. Yuck !
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Alexandre
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice place
Catherine
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was grand
Elizabeth
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location
George
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were very helpful in person and over the phone.
Laurence W
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room ok bed comfortable staff friendly enough. Main problem was the music in the pub downstairs reverberating until half past midnight followed by the revellers leaving until one o’clock
Aliza
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was good for ehat i paid for the only thing was they said they had a kitchen but there was no microwave and the kitchen was essentially useless other than for getting water but no the room otherwise was fine and the location was near a Sainsbury's
Toni
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely staff, hotel room was lovely pay for what you get, shared bathroom was dirty, people being sick and faeces and urine left in the toilet. Other than that had a pleasant stay.
John
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The bed was nice and comfortable the place was clean I felt at home
Stephanie
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Did the job for the reasonable price tag, bed was clean and comfortable and Durham centre a nice walk away from the property. We would consider staying again if on a budget.
Eduardo
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Old rooms, not maintained and not pleasant to stay in.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great value for money. Clean and tidy, if a little rough around the edges.
Leo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very warm welcome. Perfect for my overnight stay
Pauline
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

False advertising, does not serve meals. Staff were very unfriendly and kept the music blaring until after midnight. We were very glad to leave.
Derek
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Every thing was OK except our room was directly above the pub on the first floor where all evening you could hear the thud thud thud of the music from down below, till around 11:15pm each evening.
Jenny
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Lovely place, especially when it's a 10-15 minute walk into Durham. Bar area was friendly staff were lovely.
Jeniffer
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This was a fine hotel to stay in for a couple days, and the people working there were friendly and helpful. Shared bathroom was clean enough for the most part, as was the little kitchen used. Towels, coffee, tea, and TV were in the room, which was nice, and the bed was comfortable. It's not a fancy hotel, but works for solo traveller looking for inexpensive accommodation. 20 min walk to city centre and buses run right by the hotel.
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Angelo John
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It was great overall
Bishawraj
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Property felt filthy and unclean with the exception of the bed which was decently comfy and sheets clean. I had a shared bathroom stay and it was dirty in there with hair in the shower and dirty shower curtains etc. I didnt feel good staying there other than just sleep the night.
Number of reviews per page
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