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Four Points by Sheraton Balikpapan

Explore Four Points by Sheraton Balikpapan

Overall Ratings & Reviews Four Points by Sheraton Balikpapan

Traveloka (1,029)

Other sources (46)

9.0

Exceptional

From 1,029 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.2

Meal

9.1

Location

8.8

Service and Facilites

9.1

People often mention about Four Points by Sheraton Balikpapan

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Staff Friendliness (72)

Variety (64)

Bedroom (63)

Ambiance (59)

Room Space (59)

Bathroom (59)

Taste (59)

Family Friendly (52)

Hotel Area (51)

Wifi (48)

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Traveler Reviews Four Points by Sheraton Balikpapan

Number of reviews per page

20

40

Customer reviews

S***a

Staycation

10.0

/10

Reviewed 7 day(s) ago

The rooms are fully equipped, clean, and comfortable. Breakfast offers a wide selection.

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Johanes D. M.

Staycation

10.0

/10

Reviewed 2 week(s) ago

It was really cool... But a bit disappointed because the tents in the rooms were limited. Next time, I'll book well in advance so I can get a tent in the room for the family package. Overall, the food was 7 stars, top notch.

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Verified Traveler

Transit

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and very helpful.

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1 people find it helpful

I***i

Staycation

10.0

/10

Reviewed 4 week(s) ago

Maintain the friendliness and comfort of clean hotel rooms.

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S***a

Staycation

10.0

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly. The check-in and check-out process was seamless, with no long waits. And the cool thing is, there were no deposits. I felt valued as a customer, trusted. Next time I'm on vacation or returning home, I'd like to stay here for a few days. I really like the service. Please keep up the friendly service. I really love it.

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+2

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A***a

Staycation

9.7

/10

Reviewed 5 week(s) ago

There was a slight problem with the toilet. It wasn't fatal, but perhaps it could be improved in the future for everyone's comfort. The room was top-notch. The breakfast menu was varied and delicious. The staff was friendly and informative.

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D***a

Leisure

9.1

/10

Reviewed 5 week(s) ago

Very cozy, very nice warm ambiance.

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Verified Traveler

Staycation

10.0

/10

Reviewed 8 week(s) ago

The room was nice, the food was varied and delicious. The only downside was the bathroom: it was quite narrow, the door was tricky to open, and there was no toilet jet shower.

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1 people find it helpful

N***k

Staycation

9.0

/10

Reviewed 9 week(s) ago

Overall, it's okay, but there are a lot of broken or large holes in the pool area, which is very dangerous for children. There's also no hand shower in the room, making it difficult to wash your feet, etc.

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K***i

10.0

/10

Reviewed 10 week(s) ago

The room was clean and comfortable. The bathroom was cramped because the outside door met the shower door. Could the shower door be modified to make it easier to get around? The bathroom was large, but the door made it difficult to move. As for the restaurant, all the food was delicious. I would return after a long trip, as it's so close to the airport.

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C***i

Staycation

8.5

/10

Reviewed 10 week(s) ago

If possible, the TV in the room can be connected to YouTube and smart TV.

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Verified Traveler

Transit

10.0

/10

Reviewed 10 week(s) ago

I stayed here because it was close to the airport. The food was varied and delicious. The room was spacious with a pool view and was right in front of the elevator. Very satisfied.

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E***a

Staycation

9.7

/10

Reviewed 10 week(s) ago

The check-in and check-out process is fast, the food is delicious, the rooms are clean, and it is close to the airport.

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d***k

Leisure

9.7

/10

Reviewed 11 week(s) ago

The hotel staff is always very friendly. This time, the water wasn't clean enough, but the staff explained what was going on.

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HG

Hendra G.

9.7

/10

Reviewed 11 week(s) ago

The hotel rooms are spacious and comfortable, the food is also delicious and there are many choices.

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P***i

Leisure

8.8

/10

Reviewed 11 week(s) ago

Clean rooms, friendly staff, various children's activities, varied breakfast menu, but unfortunately the condition of the swimming pool which is part of the apartment is not well maintained.

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SL

Septi L. S.

8.6

/10

Reviewed 12 week(s) ago

Overall it's okay, what's not okay is that the water is so red and black that you have to buy mineral water outside, there's no compensation whatsoever, the place to eat is a bit hot, for a 4-star hotel like this it's a bit disappointing, isn't it, Mom?

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y***k

Leisure

8.4

/10

Reviewed 12 week(s) ago

It feels unclear... and ordinary

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C***a

8.8

/10

Reviewed 12 week(s) ago

With comprehensive facilities and easy access, it's a popular choice for a family stay in Balikpapan.

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