Four Points by Sheraton Balikpapan

Explore Four Points by Sheraton Balikpapan
9.0
Exceptional
From 1,029 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.1

Location

8.8

Service and Facilites

9.1

People often mention about Four Points by Sheraton Balikpapan
All
Staff Friendliness (72)
Variety (64)
Bedroom (63)
Ambiance (59)
Room Space (59)
Bathroom (59)
Taste (59)
Family Friendly (52)
Hotel Area (51)
Wifi (48)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Four Points by Sheraton Balikpapan

Number of reviews per page
20
40
Customer reviews
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The rooms are fully equipped, clean, and comfortable. Breakfast offers a wide selection.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Johanes D. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was really cool... But a bit disappointed because the tents in the rooms were limited. Next time, I'll book well in advance so I can get a tent in the room for the family package. Overall, the food was 7 stars, top notch.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and very helpful.
Translated by Google Icon
See original
1 people find it helpful
I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Maintain the friendliness and comfort of clean hotel rooms.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly. The check-in and check-out process was seamless, with no long waits. And the cool thing is, there were no deposits. I felt valued as a customer, trusted. Next time I'm on vacation or returning home, I'd like to stay here for a few days. I really like the service. Please keep up the friendly service. I really love it.
Read More
Translated by Google Icon
See original
Find this review helpful?
Anggi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I have no regrets staying at the Four Seasons. The staff is so comfortable, clean, and friendly, very helpful, and the service is quick, with quick check-in and checkout. The rooms are very clean, there are two swimming pools to choose from, and there are plenty of breakfast options. It's perfect for a family staycation. I won't regret it, I'll be back again 😄
Read More
Translated by Google Icon
See original
+2
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
There was a slight problem with the toilet. It wasn't fatal, but perhaps it could be improved in the future for everyone's comfort. The room was top-notch. The breakfast menu was varied and delicious. The staff was friendly and informative.
Translated by Google Icon
See original
Find this review helpful?
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Very cozy, very nice warm ambiance.
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room was nice, the food was varied and delicious. The only downside was the bathroom: it was quite narrow, the door was tricky to open, and there was no toilet jet shower.
Translated by Google Icon
See original
1 people find it helpful
N***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
Overall, it's okay, but there are a lot of broken or large holes in the pool area, which is very dangerous for children. There's also no hand shower in the room, making it difficult to wash your feet, etc.
Translated by Google Icon
See original
Find this review helpful?
K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room was clean and comfortable. The bathroom was cramped because the outside door met the shower door. Could the shower door be modified to make it easier to get around? The bathroom was large, but the door made it difficult to move. As for the restaurant, all the food was delicious. I would return after a long trip, as it's so close to the airport.
Read More
Translated by Google Icon
See original
Find this review helpful?
C***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
If possible, the TV in the room can be connected to YouTube and smart TV.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I stayed here because it was close to the airport. The food was varied and delicious. The room was spacious with a pool view and was right in front of the elevator. Very satisfied.
Translated by Google Icon
See original
Find this review helpful?
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The check-in and check-out process is fast, the food is delicious, the rooms are clean, and it is close to the airport.
Translated by Google Icon
See original
Find this review helpful?
d***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel staff is always very friendly. This time, the water wasn't clean enough, but the staff explained what was going on.
Translated by Google Icon
See original
Find this review helpful?
Hendra G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel rooms are spacious and comfortable, the food is also delicious and there are many choices.
Translated by Google Icon
See original
Find this review helpful?
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Clean rooms, friendly staff, various children's activities, varied breakfast menu, but unfortunately the condition of the swimming pool which is part of the apartment is not well maintained.
Translated by Google Icon
See original
Find this review helpful?
Septi L. S.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 12 week(s) ago
Overall it's okay, what's not okay is that the water is so red and black that you have to buy mineral water outside, there's no compensation whatsoever, the place to eat is a bit hot, for a 4-star hotel like this it's a bit disappointing, isn't it, Mom?
Translated by Google Icon
See original
Find this review helpful?
y***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
It feels unclear... and ordinary
Translated by Google Icon
See original
Find this review helpful?
C***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
With comprehensive facilities and easy access, it's a popular choice for a family stay in Balikpapan.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved