Had a great experience. All of the front desk staff were friendly and very helpful. Xavier who works on the 8th floor as a concierge was extremely helpful. Will definitely stay here again.

The shuttle was empty so they paid a taxi to take me to the airport no charge..

Clean room and nice amenities

The staff was very nice and helpful, it was a quiet and pleasant stay, highly recommended it

Breakfast very good

Everybody were so nice and helpful. Food was delicious. very clean and safe

All good. Great food and service. I’ll be back soon.

Great place to stay

Amazing Hotel, great breakfast

Amazing place

Great service, great hotel…. Breakfast was chefs kiss

We stayed the night before heading out of Ecuador and the staff went above and beyond for us. Scheduled the shuttled and were on time and made sure any of our concerns were answered.

It was nice, the staff very nice and helpful, quiet stay

Clesn room

Food was excellent, everyone is so professional. I left my wallet with alot of money and passport in the dining area during breakfast time and I remembered a couple of hours later and they had it for me. No one touched anything inside my purse. Really honest people. Will be back in august

This was not our best experience after numerous stays this was pretty much the worst. The room had a very strong musky smell that required deodorization, we were without hot water most of the time. In fairness, they wanted to move us to another room but after a long trip we had no energy to move again. The staff is always great and accommodating , yet the last few stays have disappointed us somewhat. Rooms are starting to show some real wear and tear, repairs would be appreciated.

Great place to stay, good hotel with good romm and great breakfast buffet The area is not the best place to walk at night, but you can go to other areas for lunch or dinner and still enjoy staying at this hotel Jose

The buffet breakfast was excellent with lots of local and international options. The staff were great. The room had the necessary facilities for a great stay. The gym could use some updating though.

Great place to stay

Clean rooms breakfast and staff