Overall Ratings & Reviews ibis Douala

Nice, clean, friendly staff. Airport shuttle was timely.

Friendly, helpful staff. Room was clean, breakfast was good. Airport shuttle was prompt. Will stay there again.

Right security, that was great! No air conditioning or deliberately put it to malfunctioning, needs fresh air or smells around, no sufficient ventilation in the rooms or the one I was. However, there is room for improvement. Thank you

Rooms were outdated.....the buffet was awesome

All went very smooth and staff was helpful Room was very small for three people but our 4 year old just fit on the small sofa chair so we made it work

Bathroom was dirty, which is not usual in this hotel. It is always very clean. Shower and walls black with moist.

Good one

Room and bathroom both are very small

Amazing!!

Stayed here for a week. Really good bar and restaurant. However, the rooms are not very good. Average. Friendly staff.

I have arrived at night. Long time to check me in after a flight of about 7 hours although there was only me at the reception. Bathrooms are like since 1800 and I entered the floor is all wet(there is leak with this old equipment) and the cooler was as if it wasn't cooling so I was sweating at night therefore didn't sleep well, no free water to drink , no hand tissue available, the toilet is terribly placed in the bathroom, not enough space to sit well... The only good things about it are food, location (security and near all) and mainly friendly staff.

Property is at good place and live. Rooms are safe

OK for the short stay passing through town. Wifi poor in the rooms so don't expect to download any larger attachments.

Nothing extraordinary, just a place to pass the night. Need some improvement to get in par with international standards.

Ibis hotel DOUALA always an enjoyable stay center location great outside seating are by the pool which is kept to a high standard. Great AC throughout the hotel. Lastly very helpful staff.

Easy to walk to most places in town.

The rooms are older, but comfortable. The staff members in the restaurant area are very kind and helpful. I had a bit of a hard time with the WiFi working, but it ended up being ok. The bed is comfortable and it was relatively quiet even though I was near the elevator. The staff were very kind with helping me to print a few documents I needed.

Olivia Nankam, the hotel concierge, did an excellent job of organizing a tour guide and driver for the time I spent in Cameroon. She also was a tremendous help when I had to spend an extra night in Douala because Cieba Intercontinental cancelled my flight without notice. Also, Thomas, the Hotel’s airport shuttle driver, went out of his way to make my stay an enjoyable one. Both Olivia and Thomas are to be complimented for their excellent service.

Just right for short term business trip. Staff very friendly and willing to assist with any request.

stay was good, staff was friendly , the bill after the stay was the only problem