Hosteria Airport Garden

Explore Hosteria Airport Garden
8.4
Very Good
From 177 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

10.0

Service and Facilites

9.0

Traveler Reviews Hosteria Airport Garden

Number of reviews per page
20
40
Top reviews
Mok Kok
icon-with Friends
with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property itself is not bad, I booked a room for two of my clients, it is a good place, the lady owner was respectful and courteous. Unfortunately, the same cannot be said about her husband, and this completely ruined our experience. I've traveled the beautiful Ecuador, I have rarely encountered such an arrogant and disrespectful attitude from someone working in hospitality. We had a booking issue—something that could have easily been discussed and resolved professionally. Instead, this man approached me, speaking aggressively, and acting as though I had no right to address him as an equal. His attitude was absolutely unbelievable. He seemed to expect submission and special deference simply because of who he believes he is. Hospitality is about respect, communication, and treating guests with dignity—not intimidation, yelling, or trying to establish some imaginary level of superiority. I have spent my life traveling and working in tourism, and I know the difference between a misunderstanding and completely unacceptable behavior. This was not simply poor customer service; it was an unnecessarily hostile and humiliating confrontation. Ecuador is a magnificent country filled with warm, kind, and respectful people. Sadly, this was by far one of the most unpleasant personal encounters I have experienced here. The hotel itself may be acceptable, but no property is worth being treated this way. Based entirely on my personal experience, I cannot recommend this hotel. M
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Jonas
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A
Cintya
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excelente ubicación y buen lugar para estadía
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very relaxing and gorgeous garden
Lawrence
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The room was very good. The grounds are beautiful. People working there very nice.
MATTHEW
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I left too early for breakfast but had a wonderful $10 meal the evening before. The bungalow was not very big but plenty of room for myself and everything I needed was there. It was wrong, comfortable with DIRECTV and a hot shower. They arranged a $10 taxi ride to the airport, which took less than 15 minutes. The driver was there well before pick up time. Check out was simple and easy. We will be happy to stay there again on my next trip through Quito.
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Maria Luisa
icon-Leisure
Leisure
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Paid for a single room and I was given a room away from the main House, next to the kitchen and it felt it was a room for their staff versus a client. Room was clean but very basic which for the price $58 (tax included) it should have been less, $20 the most! I felt deceived. The breakfast was nice and the outside grounds pleasant, lots of flowers and nature but not sure how I ended up in this room!
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Tad
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

What a sweet place and so close to the airport! I needed to check in really early and they were so accommodating. The little cabin I rented was adorable and set in really pretty grounds and they arranged taxi service for me back to the airport. Lovely place!
Rhonda
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I really like the garden area. Friendly staff. Close to airport.
Carolyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We loved the environment - beautiful gardens and grounds. Staff was very helpful and accommodating.
Osmin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Everything good
Jill
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Wonderful, just remodeling
David
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Excellent and helpful staff.
Kyeong-Sook
icon-Leisure
Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I needed to stay one night in a place near the airport in Quito. It’s a charming log cabin or bungalow for modest price. I was happy to stay one night near the airport for less than $50. So it really depends on what you want or need. It met my needs.
Brian
icon-Leisure
Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

It was a nice peaceful property, close to the airport. Staff was very friendly and helpful. Air conditioning would be nice during the day, but at night it was fine. Roosters a little annoying and loud.
Paula
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Hermoso lugar
Maureen
icon-
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

The kindest staff and such a quaint cute place. The grounds are beautiful with gorgeous gardens. Excellent customer service!
Audrey
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

I loved this Hosteria! The staff is super friendly, the breakfast was delicious, and it is quiet, despite being close to the airport. I will be back!
Alissa
icon-
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

They have airport pickup you just need to email them. I thought this was a beautiful place to stay. Not too many rooms which is great because less noise.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Only ine night for a flight layover...but treated like a king...love the staff.
Number of reviews per page
20
40

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