Overall Ratings & Reviews Mövenpick Resort & Residences Aqaba

It was amazing, one of my favorites hotels in Aqaba with clean beach and in the city center

Lovely hotel, but it's significantly cheaper to get a cab from the street than from the hotel.

Nice stay

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Good but small bathrooms

The people degrade you. If you are not of Muslim religion it’s very hard

The staff were nice and always smiling, the hotel was overall clean and spacious, the adults pool was nice and empty, and they let us stay a bit longer for late checkout. However we wouldn't rate this as 5 stars hotel or stay here again as we are disappointed by a few things, the facilities are old, the room balcony is not private- and the sea view room we paid for was not really close to the sea. There were too many pigeons around the hotel including the pool which is not hygienic, the breakfast buffet was the same everyday and the food was not always fresh, it took the staff more than 40 minutes to get us Cappuccino after asking 3 times and it wasn’t even a real Cappuccino, the next day they forgot to bring the omelette we ordered and we ended up giving up- i would recommend to get coffee and omelette by waiting in line instead or ordering at the table. The hotel have a policy of not letting in any food or drinks from outside and searching bags, they charged us way too extra for it, although we wanted to bring it to the room. I have never seen this in any of the hotels i stayed in around the world. If they want people to buy drinks and food from the hotel it needs to be improved with lower prices!

The hotel was very good and in down town aqaba which is great that it’s near everywhere else but why the hotel is still using pepsi and nestle while they are boycotted. And the food at breakfast is not fresh.

Very good value for the price

Though the check in was uneasy, all else was great. The staff were incredibly helpful and courteous. Aqaba is a beautiful, clean and friendly city that we always enjoy coming back to.

Check in very slow and 1 desk open, rooms dated and need investment, air conditioning noisy and not very effective

Great location in Aqaba as the Hotel sits across from the water with a second level enclosed causeway that connects to the waterfront pools, restaurants and sandy beach. The hotel is well appointed with great staff and amenities. In fact, my son was seen by the hotel’s doctor and treated within 30 minutes of our call to the front desk - excellent attentive service.

Wonderful stay at a very well-run hotel with excellent amenities. Spacious suite that the receptionist gave us as a free upgrade. Helpful unobtrusive staff. Used the lap pool every morning and enjoyed the beach in the evening. Food excellent.

Expensive

Perfect Hotel! My stay at this hotel was truly impressive. The staff's hospitality was excellent, and they went above and beyond to ensure that my stay was a positive experience. They were always friendly, courteous, and ready to assist with any questions or requests I had. The room I stayed in was exceptionally pleasant. It was clean, well-organized, and equipped with all the necessary amenities. The bed was comfortable, and the atmosphere in the room was soothing and enjoyable. The room amenities included entertainment options, a television, comfortable chairs, and more - everything needed to feel at home. The hotel is located in an excellent location. It is close to restaurants, cafes, shops, and tourist attractions. I had easy access to explore the beautiful and captivating city. Overall, I had a fantastic stay at this hotel, and I'm sure I will return in the future. I highly recommend this place to anyone looking for a pleasant, clean, and well-located accommodation.

We love our stay at the Movenpick in Aqaba, Jordan. A true 5 star experience.

We had such a lovely and relaxing stay in this beautiful hotel! The staff was so friendly welcoming and professional; our rooms were amazing! We enjoyed swimming in the Red Sea as well as in the swimming pools; the restaurants served delicious food. The inside of the hotel and the outside are stunningly beautiful!! I wish we could have stayed longer!

I didn't want to leave... ❤️

It’s a nice resort with a lot of potential. It was extremely clean and especially my room was spotless- love the housekeeping staff. While the restaurant and front desk staff were fantastic, they were understaffed in the afternoon and evening every day I was there, which meant waiting excessively long times to get a drink and meals during peak hours for happy hour and dinner and check in time. The staff was very gracious to go as fast as possible. The resort needs to look into short staffing and also some other things like the room temperature could not be cooler than 25 degrees when it was very hot outside making it too warm to properly sleep. Also the pool attendants and landscapers were not very accommodating to guests. Landscaping was spraying for bugs during the midafternoon right around guests. That is toxic chemicals which should be done very early morning or at night.

The staff are all excellent. Very efficient, helpful & kind. Special acknowledgement to Mustafa & Baraa at the reception desk. Both went out of their way to resolve some issues. Cecelia in the Lobby Bar is so kind, professional & efficient. She needs more help during happy hour, but she did a great job. Jeandelle who works at the Turkish Restaurant & breakfast is very professional, courteous & effective. All of the staff are to be commended for their excellent service & work ethic. Thank you.