Traveloka (43)
9.4
Exceptional
From 43 reviews
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Cleanliness
9.5
Room Comfort
9.5
Meal
9.3
Location
9.3
Service and Facilites
9.4
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Traveler Reviews Melia Vinpearl Hai Phong Rivera
Number of reviews per page
20
40
Customer reviews
T***m
10.0
/10
Reviewed 5 day(s) ago
The hotel is spacious and clean, will definitely come back
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LT
Lam T. S.
10.0
/10
Reviewed 4 week(s) ago
nice pool, good breakfast, nice hotel
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1 people find it helpful
HUONG L. V.
Business
9.4
/10
Reviewed 12 week(s) ago
I booked a room for someone else so I'm not sure, but it must be ok so I booked many times
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HUONG L. V.
9.4
/10
Reviewed 12 week(s) ago
booked a room so don't know how the experience is.
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Nt
Nguyen t. p. l.
Staycation
10.0
/10
Reviewed 23 week(s) ago
Friendly and enthusiastic staff.
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1 people find it helpful
A***i
Business
10.0
/10
Reviewed 24 week(s) ago
Excellent hotel. Great service. The room was very spacious, clean, and had the amenities we needed. Breakfast was delicious and with many choices.
1 people find it helpful
NT
NGUYEN T. H.
Staycation
10.0
/10
Reviewed 48 week(s) ago
All okiii beautiful view
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Accommodation's Reply
24 Jul 2024
Hello Ms. Nguyen TH
Thank you for taking the time to evaluate hotel services at Melia Vinpearl Hai Phong.
Wishing you good health and hope to welcome you back soon
Dear,
Hotel Management Board
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TT
Truong T. T. H.
9.7
/10
Reviewed 75 week(s) ago
Very ok, enthusiastic, thoughtful! All services are ok
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1 people find it helpful
Accommodation's Reply
28 Dec 2023
Dear Ms. Huyen,
Thank you for taking the time to rate the hotel. Your compliments will always be a great gift for the hotel to constantly try and improve customer experience.
We wish you and your family good health and hope to see you again soon
Dear,
Linh Nguyen - Customer Experience Manager
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Vo Ai Nghia Nguyen
9.7
/10
Reviewed 76 week(s) ago
I had a very positive experience at your hotel. You prepared sweet gifts for me on the occasion of our honeymoon. Moreover, the Afternoon Tea service was very professional, with enthusiastic and helpful staff. The pastries and tea were delicious. Upon returning to Vietnam, your hotel will definitely be one of the places I will visit again. Well done. Thank you.
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Accommodation's Reply
20 Dec 2023
Dear Ms. Nghia,
Thank you for taking the time to write such a positive review to our hotel and we are glad to hear that you had such a memorable Honeymoon experience.
Thank you, for the kinds words about the the team and the afternoon tea. I am really happy to hear that they were all so friendly and attentive and that they went out of their way to assist you. I will ensure that your compliments are passed onto all of them.
We look forward to welcoming you back to your new home in the near future.
K'nd Rgds,
Linh Nguyen
Guest Experience Manager
Thuy D. P.
8.8
/10
Reviewed 92 week(s) ago
Good location. Rooms are clean.
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Accommodation's Reply
03 Sep 2023
Dear Ms. Thuy Duong Pham,
On behaft of the entire team at Melia Vinpearl Hai Phong Rivera - thank you for your choosing us and glowing review. Heart and sould is what matters most to us and this is how we present ourselves daily and in every action. I am delighted to know that you are happy with overall service. Thank you for placing your trust in our hotel and we look forward to welcoming you in the future.
Sincerely,
Linh Nguyen - Guest Experience Manager
Nguyen T. D.
10.0
/10
Reviewed 93 week(s) ago
Ở Vin dù bất cứ chỗ nào cũng đều tuyệt vời nhất
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Accommodation's Reply
03 Sep 2023
Dear Ms. Dung,
Thank you for taking the time to rate the hotel. Your compliments will always be a great gift for the hotel to constantly try and improve customer experience.
We wish you and your family good health and hope to see you again soon
Dear,
Linh Nguyen - Customer Experience Manager
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Vu Thuy L.
8.5
/10
Reviewed 95 week(s) ago
Khách sạn mới nên dịch vụ rất oke, sạch sẽ.
3 people find it helpful
Accommodation's Reply
03 Sep 2023
Dear Ms. Linh,
Thank you for taking the time to rate the hotel. Your compliments will always be a great gift for the hotel to constantly try and improve customer experience.
We wish you and your family good health and hope to see you again soon
Dear,
Linh Nguyen - Customer Experience Manager
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Thi C. Q. L.
10.0
/10
Reviewed 95 week(s) ago
All services are great. If I have the opportunity to go to Hai Phong, I will continue to choose Melia Vinpearl.
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3 people find it helpful
Accommodation's Reply
03 Sep 2023
Dear Ms. Quynh Le,
Thank you for taking the time to rate the hotel. Your compliments will always be a great gift for the hotel to constantly try and improve customer experience.
We wish you and your family good health and hope to see you again soon
Dear,
Linh Nguyen - Customer Experience Manager
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TT
Tran T. T. D.
8.5
/10
Reviewed 96 week(s) ago
Great, friendly and enthusiastic staff, nice and clean rooms, 3 clean swimming pools, 2 children's pools for ages 1-2 or 3-6 and 1 adult pool.
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