The hotel staff service is very friendly, even when we ordered food at 2 am they still served us 😇

The hotel smells nice and is very clean, the staff are very friendly and provide excellent service.

Always upgraded the room, the last time I stayed I was upgraded to a family room which was twice the price of my booking... Awesome... Thank you for the extraordinary service.

Good enough for King City access.

There were no towels in the bathroom. The operator answered that yesterday's room was fully booked, so there were no towels in the room. We waited almost an hour for them to be delivered. Housekeeping confirmed that towels had to be requested. Hahaha, what a funny chain hotel.

Staff response was excellent at checkout.

The service was very friendly, the rooms were clean and spacious, and the amenities were very complete. Check-in and check-out were also very fast. Highly recommended for family vacations.

The service was very friendly, the rooms were clean and spacious, and the amenities were very complete. Check-in and check-out were also very fast. Highly recommended.

The service was very friendly, the rooms were clean and spacious, and the amenities were very complete. Check-in and check-out were also very fast. Highly recommended.

Actually, I've said this many times, but this time I have to write. The hotel's atmosphere is good, the service and facilities. But the room? The room was terrible, the AC wasn't cold, not cold at all. My husband and I woke up with our pillows wet from sweat. The room was so cramped, we couldn't walk or do anything in the room because it was cramped, haha, we couldn't move the chair. When the door was opened, it wouldn't stick to the wall. I've called the reception twice and called housekeeping once before they even answered it... And this is the second time I've stayed at that hotel and it's always the same. I don't know which room is more expensive, right? Because the three times I've stayed in a room that costs Rp. 560,000 per night plus a Rp. 50,000 key deposit, so it's around Rp. 600,000. Haha. If it's Rp. 600,000, I recommend you go to the FOX Paldam hotel in Jayapura... it's more within your budget. 🙏🏽🙏🏽🙏🏽 Sorry, sorry… but I have to be honest so I can fix it.

The staff is very friendly, the area is also clean.

Comfortable and clean, close to restaurants and other places.

The staff is friendly, the pool is clean, and it's great for kids.

Thank you for your service

The staff is very friendly and helpful in service.

The hotel's location is very strategic, and the service is top-notch. It's comfortable and safe.

The rooms are clean, comfortable, and the staff is friendly, making your vacation even more enjoyable.

The service was friendly and the place was clean. Thank you🙏

The room is clean and tidy, I really like it.

The staff is very friendly... only the shower water in the room is now small...