Grand Plaza Hotel

Explore Grand Plaza Hotel
6.8
Pleasant
From 876 reviews
Cleanliness

6.4

Room Comfort

6.2

Location

8.0

Service and Facilites

7.2

Traveler Reviews Grand Plaza Hotel

Number of reviews per page
20
40
Top reviews
Sophia J
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff there were pleasant and helpful when they could. That being said, this hotel did not match the pictures at all. Room was dark and gray and the bed was very hard. When we asked for 1 extra pillow, they said they didn't have any more. (There's a Kmart, like 2 miles away, so it's not like they didn't have the opportunity to get any.) I knew that there wouldn't be any breakfast, but there wasn't any coffee anywhere, not even instant coffee in the room. We had to go to a restaurant down the street to get a cup of coffee because the restaurant in the hotel didn't open until 10 am. The only amenity were 2 shampoos and a couple of little bars of soap. One of the shampoos was half empty. There's a mini mart next door that opened at 8 am, which was helpful. Other than the tiny ants, the room was clean. The location was close to restaurants and the beach. This met our basic needs, but we were pretty disappointed overall.
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Deshonte
icon-
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Not so pleasant stay at this hotel. Check-in was quick and easy. Upon entering dirt wash cloths and towels. Mattress was built like it was for a jail. Bugs in my first room. Was switched to another room with more bugs. Seeing bugs in my second room, I packed up my things and some w/ the front desk requesting for a refund, I was told to contact hotels.com...they stated they were unable to get in contact with the hotel and offered me a $25 refund. I wouldn't stay here..
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Criquett
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff. Great location. Adequate room.
Corey
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Outdated room. Good for a person on a budget
George
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room felt like a run down apartment. The bed felt like a cardboard. Only spent 30mins in the room and checked out.
Brandon
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was just p-e-r-f-e-c-t. The staff were very friendly and were very helpful throughout my stay. Will definitely be back again!
Kirk
icon-Leisure
Leisure
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Poor quality room
Freddy
icon-
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff was great but the rooms were outdated and in need of update. Room amenities a tv,hot water pot and two glasses. The photos were not representative of what you got. The location is very good you have some decent restaurants within walking distance.
Queayla Samantha
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I would recommend early check in if possible
JUSTIN N
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The quality was way better than my first stay in guam, beds were a little stiff though. Other than that it was good!
Ahmad
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Bed was hard
Zacharine
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

N/A
Zacharine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean and well stocked
Charlie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Comfortable room and the appliances in the room as well as the safety box provided
Yasmin
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Power went out second day I was there, didn’t come back on til the next morning. Room was hot and dark. Staff was difficult in bringing extra towels, kept having to call and ask. Also didn’t expect the mattress to be so close to the floor.
Wally
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Old building but cheap and friendly environment
William
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

AC is good. Bed is comfortable There needs to be a lamp on the desk.
Mike
icon-Business
Business
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

All goog.
Marie
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was clean and comfortable and the staff were very nice and friendly.
Jonathan
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was good, clean and had the amenities I needed throughout my stay.
Number of reviews per page
20
40

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