Great place

Lovely view, nice addition to have shampoo, conditioner, body wash, & lotion provided for guest. Ac was nice and cold but every 45 minutes the toilet made a loud screeching noise, kept waking me up. Beds were 5/10 very firm. WiFi was fairly fast, although room service did take a few tries to have towels delivered to the room. For $185 a night I really can’t complain.

Nice Ocean view

Beautiful location, fancy, airy and open hotel. The staff was friendly and very helpful. The room was nice…very clean. Great view of Tumon Bay. The breakfast was outstanding with all you could eat. I really enjoyed my stay.

Did not eat breakfast.

The smell was horrible. The pool was under maintenance. The facility was hot. The carpets were dirty. It’s an affordable hotel if you don’t mind roaches.

During the typhoon, they have no power to the rooms and no AC

I wasn't sure about the location being a bit separated from the main tourist drag but that ended up being the best part about the Hotel Nikko. My room had a direct view of the beach and because the hotel wasn't close to others on Tumon Bay, it felt like it's own private tropical cove, with stunning views of the ocean, from sunrise to sunset, with no other hotels in sight. I could have sat on my balcony for hours staring at the changes in the water, clouds and light. (Actually, I did.) The pool and water slide were total bonus points and the staff were all super friendly and helpful. It may not be the most modern hotel but it is well maintained and the location and views more than made up for it. It felt like a hidden gem. I will definitely stay here again!

Good hotel. Friendly staff. Great pool and beach area. Reasonably priced. They are remodeling, so there are a few issues that always come with that. Definitely , one of the better hotels in Guam.

The hotel was beautiful even if a bit rundown especially the hallway carpets. The staff was good and friendly. The WiFi was not good very weak and they do have smart TVs but not connected to the internet and your unable to use your Roku or iTV to stream shows. Also disappointed no room service. The beach was beautiful and the pool was good. Location was good very short walk to the shops and restaurants. Because of the WiFi would not stay again. I can recommend Lotte Hotel they had good WiFi in the lobby when visiting it.

The entertainment here is great, and the hotel manager was nice! However, the rest of the experience left a lot to be desired. The valet and some of the front desk staff were noticeably rude. Additionally, the lobby is consistently hot and dark with poor air conditioning, and the elevators desperately need to be upgraded as they are extremely hot and slow.

Nice place, helpful staff

Even though the property is probably 20+ yrs old, it's kept in pretty good condition. The carpets in all hallways need replacement as every floor smells sour from the old indoor/ outdoor carpeting in hallways. We did see a couple of cockroaches in our bathroom also. The pools areas are nice and clean, although it would be such a bonus if they installed a spinner water extractor to help dry our swimsuits. The dryers cost $2 and we're all being used, so we had to bag up wet swimwear and travel with wet clothes. Besides that the hotel & staff were very nice, a bit dated, but I would recommend, especially for families. The waterside was a blast for kids & adults. Much faster than I thought it would be...

Great place, amazing amenities

Beautiful

The place was awesome, the only thing i didn’t like was the check time, 3 pm seems a long time to check in especially if your flight is early, i don’t remember seeing the check in time when i booked the room, maybe it was an oversight on my part, but otherwise it was an amazing experience.

Great staff! Hafa Adai spirit was very strong. The pool and entertainment was great and enjoyable. The views were 10/10.

Awesome waterslide! Staff were friendly and helpful.

The lobby was really nice but it was very deceiving when i walked into the room. It was dirty. There was hair in the shower, the mirrors were dirty, there was a dead bug on the floor. The room smelled like mildew and the furniture was very outdated and old. The paintjob in the room was very sloppy as well. Luckily i was just there one night transiting on my flight but i would never stay here again.

Nice hotel with great food options.