Overall Ratings & Reviews Salalah Rotana Resort

limited dining

Great beaches and dining especially at other parts of the resort (Marina Side). Although hotel aged and was not clean, nor did the staff know how to clean properly. Some staff was very rude didn't even acknowledge my 10 month old, nor did they offer to hold the door open for us when having a baby in our hands.

A homey stay

Just Amazing !!!!! The most peaceful place I've been in Salalah/Taqah!!

We booked to stay her for three nights for a long weekend and had overall a great stay. We appeared to be the only British people in the hotel and also the only people without wristbands on some sort of all inclusive package. The room exceeded expectations and we couldn’t fault it. Spacious, spotless, big shower, comfy beds, balcony overlooking the pool. The entire hotel and beach was immaculate and stunning. Our only negatives were: 1. The WiFi was not very strong in most places and we would have expected this to be much better in a five star. It barely worked by the pool/beach and was last even iffy in the room. 2. The hotel did not seem geared up for non-all inclusive residents. There was nowhere to have breakfast if you didn’t want to pay £22 for the buffet each day. We bought an overpriced coffee in the reception of the hotel two mornings. We also went to the beach bar to buy drinks and they said no as we didn’t have a wristband. They literally wouldn’t let us pay and lost out on money here. We walked to the marina most days and ate at The Island Bar where we loved the food and drinks. Overall we had a super lovely stay though. Very relaxing, safe, clean, beautiful and plenty of activities.

The resort is in a very nice location, very spacious and the outdoor is beautiful and well maintained. However, the hotel staff need a lot of training for customer service and communication skills. The towels in the room were faded and some of them had stains.

Very good overall. Beach was good Only issue was if you wanted to go out to the city of salalah . It was a good 20 to 30 mins drive away. Apart from that no issues.

Amazing experience, good food and excellent shisha.

The staff is amazing they are very helpful and polite. It’s a beach resort but they did not advertise that their beach is closed during offseason because water is unsafe to swim this is information you would like to know when booking a beach resort especially when you pay extra for a beach view. There is an available beach 5 minutes away that the resort provides transportation to. The bar sells alcoholic beverages at set times by Oman law which is inconvenient but not their fault. Room service is the worst I’ve ever experienced it takes over an hour to receive anything, I ordered only beverages and it still took over an hour after calling twice nothing was done about it I was told both times that the items are on the way but no compensation or care by the resort. The resort was half full and both my orders was not at peak times so why the long wait. Lots of construction going on the beach I’m assuming because it’s not peak season. No activities for guest on the resort I stayed 4 days over the weekend and nothing to do or see it was very boring all they could offer was a nightclub off site. Saturday morning a big bike race was happening in Salahah the resort did not warn us that roads are closed even gate exiting the resort is closed we had to drive around off road. They did not provide transportation to airport because they said I have to book 48 hours in advance which I requested a week in advance but no one answer me when I email. Food and drinks are very expensive.

Lovely location

Everything in the hotel from checking in to checking out was just excelent. The hotel did everything to overachieve the expectation.

The beach was absolutely "stand out". The food was good to very good. The buildings were well kept and the rooms modern and all facilities were working. The draw backs included the pathways were shared by speeding motorized vehicles, the staff were overly enthusiastic about keeping people in there groups (by all inclusive etc) and, there was extensive building going on next door! Over all worth a visit but beware Canadians,,,, a cheap beer is about $18!!

The room service food was not up to standard The burger was overcooked and hard The club sandwich with chicken was overcooked The fish and chips was not crispy

An excellent place to stay with an amazing setting and friendly staff.

Good break fast options. Taxi expensive but that was through the our Oman trip. Food and drinks in house very expensive. They need to provide more info via their onscreen communication urn a resort folger

The BEACH. Wow .... probably one of the best that i have been to. Soft sand crystal clear water, shallow enough to walk a fair way out. Amazing sunsets. The resort is beautiful and the staff amazing, their friendliness and willingness to go the extra mile made our stay excellent. Cant comment on the food as we only had breakfast here, we had a rental car so wanted to explore the local area. The location is great close to archaeological sites suharam home to queen of sheba, also naturals sites like mugsayl beach and wadi darbat. Beautiful we will be returning here at some point again!

I love the fact this resort is located a few kilometres east of Salalah as it just removes it from the congestion of a city. I am very fond of the appearance of the buildings and the wide range of facilities on offer. Dining is a pleasant experience as there are a wide range of options and the staff are super friendly and go out of their way to assist guests.

This hotel is rated as a 5 star property. I would rate it as 4 star. The room we stayed in was spacious, beautiful and clean. Staff were really great and responded to all our requests. The beach is lovely with gray-white sand. The surf is really rough and not suited for swimming during the time we were there (October). The red warning flag was present every day. I understand during other months it is mild. There is a pool but we didn't use it. The beach chairs are made of flimsy plastic and moldy. The cushions have bird droppings on them. Chairs should be replaced and maintained better. There was no staff to bring drinks or food to us as is custom at 5 star properties. There was a pool bar to get your own. The breakfast was adequate but lacked high-end food choices that should come with a 5-star property. Room service and food in general at the restaurants is very expensive. We ate at Silk Road one evening where the food is really excellent. They spray powerful insecticide every day to kill mosquitoes. Men wear gas masks and don't have adequate clothing to do this dangerous work. Our room smelled like insecticide. Landscape workers from other countries work long days in the hot sun. Can travel companies negotiate better labor practices with the hotels with which they do business?

My stay was very pleasant. The weather was superb. The staff were friendly. The food was very good especially the food at the pool bar and the breakfast layout was Great.

I did not like to see motor boats with noisy outboard engines in the water channels. They should be replaced with electric motors or only allow cannoying