Overall Ratings & Reviews LUX* Le Morne

Beautiful report. Stunning backdrop with mountain in background as you’re by the pool or beach. Everything was almost perfect. The almost is the service.. although it’s done with a smile and very warm.. it was a bit slow. We sometimes had to repeat orders. So 9/10. Would definitely visit again.

Beautiful room and location. Lovely spa experience. Enjoyed the different flavoured water options on the beach. I didn’t enjoy the food I thought it was very average and not fresh. The staff were nice. I would say this hotel is 3-4 stars definitely not 5 star experience.

The property is stunning. However, more training is needed for the staff. Ordered food from one of the pool bars and after an hour, my food never arrived. The remote in my room didnt work, i requested service, it never came. I asked for menus to the restaurants to determine where to go for dinner and no one could get this information for me. So, with some training, this has the potential to be a 5 star resort

Had a great time at Le Morne Lux Highly recommend people who visit Mauritius to stay in Lux Hotels the best group in Mauritius cater to all your needs highly professional and making sure you have a lovely time during your stay

Amazing hotel, beautiful scenery. Staff were lovely and the food was amazing. Le Morne is a beautiful part of the island and the hike up the mountain was a great experience.

We had a fantastic stay for our honeymoon a few months ago! Fantastic hotel with the most attentive staff! We would like to especially call out Shahil, Nandika, Kavish and Anoop who were incredibly friendly and always going the extra mile to deliver exceptional service. We will be back!

Very nice

Absolutely amazing experience! Staff all around was on point - highly recommend staying here. Best all inclusive package I’ve had yet!

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One of the best hotels and locations I’ve ever visited

We spent several nights at Lux following 4 nights at a neighbouring hotel as part of our honeymoon. The service was what really let it down the most unfortunately, especially in direct comparison to the other hotel we stayed in, which was exceptional. I was surprised that this is a 5* hotel as the standard of service is more in line with a 4*. At breakfast the staff seem quite hurried and stressed and the wait for a coffee/ hot beverage can take as long as 20-25 mins. In general the staff are not as attentive as they should be and it can take up to 10-15 mins to get served when sat at the bars or on sun loungers. They seem to have quite a few inexperienced staff who are not confident in waiting tables or serving. The Wi-Fi at the hotel is very poor and intermittent, which can get quite frustrating. We were not pre warned about the insect fogging which happens every evening and consists of a very loud machine which pumps plumes of very potent white smoke and chemicals around the buildings. If you are outside enjoying the facilities when this happens you are often caught up in the smoke, which is really unpleasant. On two occasions our room wasn’t cleaned until 5pm, which was quite inconvenient when we needed to use it. There were quite a few issues with smoke/ fire alarms going off in the bars and restaurants, on one occasion the alarm went off 4 times in 10 minutes when we were having drinks. On the last day of our stay the water in our rooms stopped working.

Five star location, nice rooms and good food. Unfortunately service was incredibly bad for a five star hotel. We were without sun beds on a couple of occasions if you are late on arrival at the beach. Your wine was served when dinner is almost over and overall hectic mood from the staff.

Beyond Underwhelming. From disorganisation during check in to poor upkeep of hotel and below average quality of food Lux* Le Morne fails to deliver a luxury experience worthy of the overall setting and price point. As with all Lux* properties there is a lack of ambience and a massive training gap resulting in consistently poor service and lack of interest on behalf of staff to accommodate guests.

Absolutely one of the ultimate experiences in my life. Witn Le Mourne mountain as backdrop trough out your stay and round the corner access to hiking trail to scale Le Mourne with breathtaking views. Swim to bar with the nicest and coolest bar staff imaginable An absolute must do. All eating facilities simplify outstanding.

The staff were so pleasant, helpful land efficient. We were just there for 1.5 days but excellent service.

It’s was excellent! Going back

We had a wonderuful stay at Luxe Le Morne for our honeymoon! The location is perfect for a quiet holiday getaway, very peaceful and relaxing. The manager and hotel staff made to sure to make our experience special by surprising us with little gifts in our room (champagne, canapés, cocktails etc), it was a nice touch. The room was lovely, overlooking the beach and we had a great view of the sunset every night! Resort had 3 restaurants to choose from which were all decent with the Kitchen restaurant offering a daily and expansive buffet breakfast, but we were quite disappointed to find out the Japanese restaurant was closed down only when we arrived at the property. The free water sports activities at the hotel were fantastic along with the Lux spa, where we were kindly gifted a free 45min honeymooners massage. We also really enjoyed the movie on the beach our last night where the hotel offered drinks and popcorn. Resort offered other daily specials which all required advance booking (which we were not made aware of until we checked in), so we unfortunately missed out on a lot of the extra fun/romantic things to do at the property. Our only criticism was that because our booking was made through Expedia, nobody from the resort contacted us in advance to inform us about advance bookings required for restaurants, experiences, airport transfers etc (this is what would have really elevated our experience). Overall, Highly recommend this beautiful resort.

Went there for 10 days on honeymoon. Unbelievable setting, pristine beach, food and caring staff. We went all-inclusive and never had a bad meal. Only negative would be there are still a lot of extras you need to pay such as certain restaurants, yoga or HIIT classes on the beach etc which made it quite confusing what was included. Overall, would highly recommend

This resort is truly magical. The staff is very attentive and always went out of their way to make sure we were having a lovely time. The food was also superb! We will definitely visit another Lux property soon

Beautiful resort on an amazing beach. The rooms are wonderful and the staff is friendly, kind and efficient. Ideal spot for a relaxing vacation!