The staff was amazing. Very helpful and kind. The location is a little outside of the main area of town, and up a hill, making access to the market tougher (5 min uber). The real complaint is the noise. There was one night where there was a police 'celebration' until 4AM (yes really). This featured loud music and real ammunition being fired off into the sky (yes really). Very noisy.

Good size rooms and bed was comfortable Unfortunately our stay was very short so didnt get a chance to see the whole properrty

We loved the view over Aswan and the Nile from our hotel room, and our room was nice and clean. The buffet breakfast was good, but not spectacular.

Nice staff here, can help on your requests accordingly. I accidentally booked the wrong date and they’ve helped coordinate. The amenities and room are clean.

Very clean and cozy, nice view and friendly staff

This property is located on top of a small hill in Aswan. The river view from the window is amazing. It’s a new resort which has been operated for three years. The facilities are new and clean. The staff are super friendly and welcoming. We enjoyed the dinner at the pool side. It’s a pleasant memory with my patents. The only thing is that you will have to call a cab if you would like to have meals in Aswan downtown.

Loved the food and how friendly and welcoming all the staff were. An amazing experience! Would definitely stay here again.

The hotel was wonderful! Very pretty, comfortable and peaceful. Everything was organized and clean. The view of the city from the hotel was beautiful. Staff offered a good service with a lot of hospitality. The restaurant was big and offered a variety of food to enjoy. Overall the stay was amazing. I highly recommended.

A very nice affordable option and nice views of the Nile Breakfast and dinner are very good Hot water may be weak early in the morning but fine all of the day Clean beds with heating and cooling options in AC

Clean and comfortable room with very helpful staff and a really nice swimming pool

Firstly I had booked the room in Basma Executive Club but then down graded me to Basma Hotel without prior intimation. There was no one to pick up my luggage from car until reception area which was under construction and I had no clue where I am going. Reception person offered for free dinner as compensation but it was too late as we had arranged our dinner. He mentioned to speak to his boss and let us know if anything they can do better but obviously no show. The room which I was given had loose doors or windows due to which whole night we could hear the banging of that door or window because of wind. Overall, I was very upset for the amount of money I spent for booking this hotel. I will not recommend this hotel to anyone

The staff at this hotel is very helpful and friendly. The view from our room of the river and the city is very nice. They also have great views from the pool and outdoor areas.

The hotel is secured with a great view of the city of Aswan.

Great hotel with even better service. We really appreciate the staff who helped us find our cruise, offered a free sunset boat trip, found reliable drivers for us and we’re very attentive.

This Hotel is the best! The staff are absolutely amazing. Very friendly and so accommodating. The rooms are a good size, clean and comfortable also quiet. The pool is gorgeous and the view is stunning. Great food. Just overall Incredible! Paul and Rhonda

Excellent place to stay. Hotel is on a hillside with great view of the Nile River below and flood plains. The staff are highly professional. Check in and check out very smooth, no issues. Great breakfast with many options. Will stay again.

was ok nothing to add

Lovely place to stay with great views. Staff attentive, friendly and helpful. It's a little bit out of town but getting a cab into town is easy and cheap.

Breakfast was better on the terrace at the main hotel below the club, an easy stroll down lots of stairs.

The staff were great and helped us arrange a tour. They were very friendly and allowed us to shower before going to the airport. The view from the hotel is amazing. However, because it's so high up, it's not terribly walkable to the sites. The pool area is disappointing and had broken umbrellas and very little shade. I also had to ask for towels. The breakfast is not that great, did not have fruit other than an apple and no cereal. Also, we were told, the espresso machine wasn't working. Overall, I would give it a mediocure rating.