Sercotel Ayala Bilbao

Explore Sercotel Ayala Bilbao
9.2
Exceptional
From 422 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Sercotel Ayala Bilbao

Number of reviews per page
20
40
Top reviews
Louise
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very accommodating and helpful comfortable bed and good location
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.
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rogelio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location staff and room were great .
Mark A.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.
Yvonne
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.
Robert
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very near rail station and old town. The breakfast was very good for 11 euro's
Alexander
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

A/C was fine as well the breakfast
Niamh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.
Dafna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was comfortable and clean and the staff is very kind and helpful. The hotel is in an excellent location, at a walking distance from many attractions. However, the hotel is not a typical 4 stars hotel. Many facilities as a bar, specious lobby or fitness room are missing. Overall we enjoyed our stay.
Gurinder
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again
Matthew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Well located hotel. Walkable to main areas. Nice and clean room.
Niamh
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great hotel, very clean. Location is perfect for getting around Bilbao.
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Centrally Located, friendly staff, the breakfast had a variety of options. Great dinner options in the área.
Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place for the money
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very helpful friendly staff
Ais
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Fabulous location and room. Really enjoyed our stay!
Nancy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!
Gillian
icon-with Partner
with Partner
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel
Number of reviews per page
20
40

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