Although they are kind to give a complimentary room upgrade, the state of the room is not pretty well kept. The are a few things I would like to point out and hope the hotel would consider tackling the issue. 1. The room is very dusty. There is dust everywhere on the frame of the mirror and on the table. Also, the toilet is questionable. There is no place for you to hang your clothes/towels when you want to take a shower. 2. The floor of the room is a 'cement' design. I guess it's the initial theme? But it's definitely bothersome feeling your feet is dusty from stepping on the dirty floor. Also, the design of the tap at the sink. It's being blocked by the mirror frame, which makes it unable for us to turn on the cold water so we have to make do with warm to hot water in brushing teeth and doing other necessary routines. 3. The bed frame is so dangerous to the point my friend had a few injuries from it. The corners, at the end of the bed frame, is so sharp that it easily scratched my friend and the other bled a little from the wound. I just hope they would do something about that before any other guests get injured, especially if they have children with them. 4. The location of the hotel is not condusive at all at night. At 1 am, it can be heard clearly how loud and noisy the road below is. It was as if the window was not shut tight. 5. Also, there wasn't any door tag/button to indicate we want to have our room clean while we're out. It's really troublesome for us to go up to the receptionist, at level 5, just to tell them our request before taking the lift again to go down