Overall Ratings & Reviews Tru by Hilton San Antonio Lackland SeaWorld

Easy and friendly check in. Woman at the front desk was amazing. Super sweet. Black woman (didnt ask her name unfortunately. My fault) grounds were clean and cohesive. Flowed. Overall great experience

all was good. Had a minor problem at check-in and the staff took care of it immediately.

There was very little places to put things like clothes or baggage. I think it was overpriced for being a basic room. However I did like the heated indoor pool. I would stay here again if only for a night; would not recommend for an extended stay

Super close to sea world, staff is friendly and helpful

Clean property. Friendly staff

So clean and staff was nice

Location

Everything excellent

Didn’t have what was supposed to be in the room but the staff was amazing with placing the items in there immediately.

Very close to airport , shopping , air force base etc

Very clean The inshower soaps smelled amazing The lady at the desk was super friendly and helpful

My 1st time at this hotel. The lobby was tremendous and spacious. I can’t even describe it. The front desk personnel were very, very, nice. I requested a ground floor room and they gave me one. Super ! The room was adequate size and the t.v. was on with a personal welcome on it. The beds were so comfortable.There were more than enough towels and sundries. The breakfast was super with a large variety of foods. A nice patio with several tables and chairs. I am definitely staying at this hotel every time I come to San Antonio from now on. Absolutely!

Check in was extremely fast and Sara was amazing; super friendly.

Very nice

Loved the room. Clean and smelled good. Also loved the breakfast. Very yummy. Rosa and Raul, that prepared the breakfast downstairs, eggs….potatoes, crunchy bacon…..were very intentive to all of us breakfast motel stayers, while we were making our plates…. They also had some amazing homemade Salsita!!!! Sabroso🙌 So tasty!! Thank you again ❤️❤️❤️

Very nice place near from river walk

Nice Hotel with friendly Staff, complete breakfast, an indoor pool, and pet friendly, 15 min from the Alamo, 20 min from Six Flags. Hi Recommended.

Everything was good

Disastrous check in and lots of confusion with room assignment.

Friendly Staff, Clean and quiet. Would definitely stay here again!