7.9
Pleasant
From 1,163 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.7

Location

8.2

Service and Facilites

7.9

People often mention about Capital O Urbano
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Wifi (10)
Ambiance (10)
Bedroom (9)
Bathroom (7)
Hotel Area (6)
Activity Option (5)
Soundproof (5)
Distance to City Center (4)
Accessibility (4)
Staff Friendliness (3)
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Traveler Reviews Capital O Urbano

Number of reviews per page
20
40
Customer reviews
Eros N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 16 week(s) ago
No towels, toilet spray not working, TV not working, WiFi not working, AC not working
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1 people find it helpful
M***M
icon-origin-TRAVELOKA
5.0
/10
Reviewed 16 week(s) ago
Scam, have to pay again up to 100k. Not recommended
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2 people find it helpful
T***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 18 week(s) ago
the check in place does not match the room. the room is dirty and the bed is not suitable. I ordered a double twin but instead it's just a single bed. lots of sperm stains. used blanket
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2 people find it helpful
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 19 week(s) ago
the fist room it has electric problems then then they move us to the terrible room, no WiFi at all, they said it has problem, but I'm pretty sure that I book that room including the WiFi, the person who help me to check in doesn't care at all when we have electricity problems start from 1 pm until 6pm can u imagine?
2 people find it helpful
A***l
icon-origin-TRAVELOKA
6.7
/10
Reviewed 23 week(s) ago
Wifi is down, room is full of graffiti, few plugs
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2 people find it helpful
Permai N.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 23 week(s) ago
So I checked on January 2nd at 14.05, entered and stored our stuff, we deliberately turned on the AC when we went out so that the room would feel cool when we returned to the hotel at 21.30 it was not cold and I couldn't even tune the TV with the excuse of interference, the bathroom was dirty as if it had never been cleaned, the gas stove didn't work, the room was not clean. If for example the TV was interfering and the AC wasn't cold, the consumer should have been offered a room change, not just a solution of interference. As consumers, we want good service. Thx
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4 people find it helpful
B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 32 week(s) ago
Please use an STB for the TV so that it can get a signal, but the TV is minus, the mineral water and AC are not cold enough.
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Ahmad F. A.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 33 week(s) ago
The staff is very friendly, the only thing I don't like is that there is no wifi
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N***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 37 week(s) ago
Disappointing experience, the price is indeed cheap but for that price the MINIMUM facilities are in GOOD condition, not DAMAGED (the shower closet jet is loose, the work desk is broken, the chair has holes, the sheets are dirty, the TV doesn't turn on, the remote is broken, the AC is not cold enough), the intention to rest (transit) becomes bad mood, the admin wa is not up to standard in answering my message, where there are no towels, soap and drinking water provided, inside it is really empty. Rather than a cheap price but disappointing, it is better to increase the price a little but the facilities are not disappointing.
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8 people find it helpful
H***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 37 week(s) ago
My body is itchy from sleeping here, The picture in the application is just a sweetener, the real condition is very dirty, the elevator smells of waste disposal, there is no wifi, the room has many small cockroach nest holes, the mattress is full of fleas, the floor has never been mopped, no towels or mats are provided from the start, the air conditioner is hot, there is an electricity token in the room so the electricity can go out suddenly. My body feels itchy after staying there because I was looking for something close to the station. For those looking for accommodation close to the station, consider looking for accommodation close to other stations, because everything is integrated in the Jabodetabek area, you can use the KRL everywhere
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3 people find it helpful
M***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 38 week(s) ago
Disgusting apartment. Very scary. Very dirty. Doesn't match what is in the picture.
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2 people find it helpful
M***l
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 41 week(s) ago
It's more like a haunted house. No wifi, no signal, very gloomy.
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3 people find it helpful
S***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 44 week(s) ago
There were mites on the pillow, the sheets were full of stains, the shower connected to the toilet didn't work, they said they would fix it, but they didn't. The TV was messed up and didn't support connecting to a cellphone. The curtains were torn, the wifi didn't give me a pass. I asked for the sheets to be replaced, but luckily they did. But there were still lots of stains (maybe the laundry wasn't clean/what).
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1 people find it helpful
A***A
icon-origin-TRAVELOKA
5.7
/10
Reviewed 45 week(s) ago
The electricity token has run out, I've asked for help, it's not filled, there's no towel, the water heater is off, the TV has no antenna
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Y***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 48 week(s) ago
No towels provided. Dirty room.
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4 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 48 week(s) ago
It's dirty with soapy towels, it's not suitable for staying at that price, what's it worth if it's empty, like a lease
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1 people find it helpful
Billy L.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 48 week(s) ago
Didn't get soapy towels. The TV was dead. The room smelled of cigarettes.
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2 people find it helpful
M***M
icon-origin-TRAVELOKA
5.4
/10
Reviewed 49 week(s) ago
Well, maybe according to the price. If you want comfort, you have to be willing to pay more. The old building is not maintained, the bathroom shower jet is broken, the sheets and pillows are full of sperm marks. The table was broken, the window and curtains were torn.
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3 people find it helpful
Wika N. L.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 54 week(s) ago
The mattress had lots of fleas that suck blood, making it itchy and the skin hot, I've moved rooms and there are still fleas.
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6 people find it helpful
I***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 56 week(s) ago
I just checked in and when I entered the room I immediately checked out again because it was more suitable as a storage room.
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6 people find it helpful
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