Overall Ratings & Reviews Mongolian Vision Tours - Hostel

My flight arrived early in the morning and I was able to get an airport pickup and check in early. I also scheduled a full day of tours directly with them! While it was a bit chilly, Mongolia is absolutely beautiful. They made everything so easy!

I arrived very late to the guesthouse and no one had even expected my arrival, even though I had booked a room online a week before hand. I was taken to a separate building where they didn't have the two person room I booked. After a while of hauling my things up 4 flights of stairs without help from the people who worked there they told me I was at the wrong place. I know for a fact I was at the right guesthouse before they took me to the other building and put me in a different guesthouse room. They said it wasn't okay though, they were partner businesses, but they said I needed to repay. I showed my online receipt that I had paid but they asked me to to pay again anyway because "it didn't process". I refused to pay again. They next day a different girl questioned me about the room I was put in and again told me I needed to pay to stay. I kept telling her I paid and I showed my receipts but she's didn't understand and kept saying I needed to pay. This whole time no one even asked me my name or checked anything on their side to see that I had reserved and paid a week before.

I told him I'd check in late. But when I arrived, the host was sleeping and not properly booked. There was no proper service. I never recommend it, including service, cleanliness.

guided to a different building and the room was not ready till 6 pm. since its different building services were not available.