9.2
Exceptional
From 14 reviews
Cleanliness

9.8

Room Comfort

8.4

Service and Facilites

10.0

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Traveler Reviews Utaimachi

Number of reviews per page
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40
Top reviews
Wendy
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful traditional accommodation in historical district of Kanazawa. Very comfortable accommodation. Weather in Kanazawa was inclement and perhaps we should have been warned to bring umbrellas offered by the accommodation. Minor detail but otherwise the staff were super helpful and friendly. Such a beautiful accomodation, loved the stay and would return again. The streets are narrow so the taxis/ cars can only drop you at the closest side street, not at the front door. Not many restaurant options open at the time we were there. About 30 minutes walk to Omichi Market, Kanazawa Castle and Kanazawa Station.
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David
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff was friendly. It was in a great location. I would easily go to this location again.
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I loved this property, amazing location in the older part of town. It has a really traditional feel about it but has all the modern comforts and amenities needed. Hosts were friendly and very helpful. We wish we could have stayed longer.
Verified traveler
4.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

we were not happy about this choice...have regretted that i should have got mitsui garden hotel instead. first of all, we could not find the place though we drove around the area for more than 40 minutes. to make the matter worse, friend's new lexas got stuck and could not get out the narrow street. took at least stressful 30 minutes. we gave up and asked a barber shop. i had to run around another 30 minutes and finally found the place, but nobody was inside...only the number for emergency...i had to use the friend's phone to call...a guy showed up on a bicycle to tell us where we stopped was the closest to the inn and due to no access by the car, we had to drag heavy luggages for about 200 meters...later, we found there was closer access next morning, when we got a taxi. it was a nightmare!!! then futons were thin and hard. no sheet for a blanket!!! another nightmare. regretted again i should have reserved more well known larger hotel!!! the girl, kaori-san and the other night shift young man were very nice and wonderful, though...we could not go to the market or any small places in the famous area...
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Paulina De
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The staff was super helpful with ordering taxis for us, and forwarding our luggage to our next hotel. Also, breakfast was delicious and perfect.
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

Amazingly beautiful ryokan located in the heart of Higashi Chaya district. Could not have had a better stay with excellent staff. I would stay there again. Rooms and pictures of the property were as advertised. Only note to add would be to figure out the parking situation before hand as the streets are very narrow around the hotel.
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Shigetoshi
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

記念日に利用させていただきましたが、色々とお気遣いいただき、とても想い出に残る旅行になりました。 お部屋もとても素敵でしたし、朝食はクオリティが高くて本当に美味しかったです。 また是非利用させていただきたいと思います。 ありがとうございました。
Patricia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

L'emplacement est top car situé dans le quartier des geisha tout en étant très calme. L'hébergement est propre, spacieux et très beau. Lorsque nous sommes arrivés, nous avons trouvé la porte fermée et ne sachions pas quoi faire : aucune indication n'était notée sur la porte. Heureusement, 10/15 min, une personne est venue. Tout est parfait, mais c'est vraiment dommage que l'établissement ne fournisse pas quelques doses de lessive (comme nous en avons eu dans d'autres hébergements moins onéreux par ailleurs). Le petit-déjeuner est servi sur un plateau. Nous avons demandé à avoir du pain en plus car nous avions tout mangé, et nous avons été sidérés de recevoir un refus. Je comprends qu'on ne puisse pas avoir des croissants en plus, mais quelques tartines de pain, ce n'est quand même pas grand chose sur le prix d'une nuit.
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Chi Shing
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Good location with traditional Japan old street and shops crossover. Convenient location nearby bus station to go JR station which is perfect for travellers.
MASAKI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

金沢の名所、ひがし茶屋街の中にあるという事、そして町屋という文化が詰まった建造物に宿泊できるという事、この2つを同時に満たした時の満足感は半端じゃないです。客室、設備、接客も申し分なく、朝食もなかなかしっかり腹を満たしてくれるし、何よりコーヒーを一杯ずつドリップしてくれるのが嬉しい。ここに泊まるなら2泊以上がオススメです。 注意点として。 駐車場選びを間違ってはいけない事。床(板の間)に埃が溜まりやすい事。コンビニが近くに無い事。 といった感じでしょうか。
KENZO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

町屋の静かな空間です。広く、キッチン、テーブル、洗濯機などがあり、フリー滞在に最適。 置いてあったコーヒーもよく、ゴミ捨ても楽でした。糖質制限の妻の朝食も配慮頂き快適な滞在でした。周囲の環境も申し分ないと思います。
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 274 week(s) ago

Hotels.com verified review

立地も良く非常に気持ちの良いホテルでした。ただ、昔の町屋なので音が気になる方はいるかも…。
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