Sol Ollantay Exclusive Hotel

Explore Sol Ollantay Exclusive Hotel
8.2
Very Good
From 139 reviews
Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

8.2

Traveler Reviews Sol Ollantay Exclusive Hotel

Number of reviews per page
20
40
Top reviews
Steven
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location of this hotel is right in the center of town. Three minute walk to the ruins, five minute walk to the train station, and five minutes to anywhere else you would want to go. The hotel was clean and basic. Because it's in the middle of town there is a lot of noise. If you are a light sleeper I would recommend a room not with a view of the ruins. The windows and doors to the patio do not block much noise.
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Mike
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

You cannot get more central in terms of location. Right at the end of the street from the train station and only a couple of blocks from the main plaza and the key archeological sites. The balcony rooms overlook the river and the rooms are very spacious. The included breakfast makes for an easy start to your day. The staff was friendly and helpful. I would definitely recommend Sol Ollantay.
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MARIA RITA
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There were so many ants in our room that it creeped me out. I could not sleep at all. There were even ants in our bed :-(
Stacy
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel. However, we did not get the rooms that we booked. We booked a Family room with a balcony and views, and a Superior Triple Room. When we arrived, there were apparently no more Family Rooms with balconies available, so our rooms were switched. Our kids in the Superior Triple Room got the balcony and views, while we did not. They need a better booking system.
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Nelsy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was excellent
Faizan
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed there for one night and we're impressed by the professionalism of the staff. The staff was very accommodating about special request made to them. The hotel is located few steps from the main attractions in the city including train station.
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was decent if a little dated. Breakfast buffet was poor with little selection. Rubber scrambled eggs and cheap ham. Tables were dirty and had to find own cutlery.
Marcy
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Didn't like there was no coffee pot or available filtered water unless you went and got it yourself! The breakfast was not as we had hoped for. The young man at the front desk was very helpful! Nice spacious room with baloney overlooking the stream.
Tracey
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location beside the river.
LaTonya
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Kudos to the staff who made us feel warm and welcomed!!! Our train was late arriving and they stayed late to welcome us and take our luggage to our room; all with enthusiasm and warmth!! The room was updated big spacious with a view to die for. A big draw for me was the king size bed. In other countries it is so hard to find accommodations that offer a king size bed; it was so comfy!!! We sprung for a balcony overlooking the mountains/running river and we are soooooo glad we did!!! To wake up two separate mornings with this in the back drop was such a blessing!!! I thank God for this location, staff, the cleanliness of our room, the hotel, the breakfast presentation, and the unique character of Ollantaytambo which I love to say!! They are constantly working on upgrading the amenities of their hotel but they do it so discreetly you do not hear them and they almost make themselves invisible as not to disturb your visit. I have never experienced that before. Kudos!!! Blessings to all of you and thank you for helping My Husband and I make this one of many trips of a lifetime!!!
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Maria Del Pilar
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful location! Stayed one night before catching the train to MP. The hotel is the middle of everything, great spot. Check-in was quick and easy. However, we were given a room that was NOT completely clean. We asked for a different room and they did switch us to another room. The staff then upgraded us to a Balcony Room that had an excellent view to the Sitio Arqueologico de Ollentaytambo and right over the river. Rooms have no shampoo, conditioner or shower gel. No extra toilet paper. What you get is what you have. We tried asking for another roll but did not find anyone at the front desk. There was a fridge in every room. No AC, humidity is high. Breakfast was excellent. Any style eggs, medley fruit cup, coffee, juice, bread with strawberry jelly (not buffet style). The hotel arranged an exceptional transfer from Cusco airport to Ollentaytambo, our driver Luis made the route safely in 1 hour 40 minutes. The train station is a 10 minute walk down hill.👌 We really like this hotel for it's location but sad to say we would not stay here again.
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Catherine
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The location is perfect and we enjoyed the views and the sound of the river just out our window. Service was mediocre: We communicated in advance to have a hair dryer and water kettle for coffee, and cream/milk. None was in the room. We had to remind them and even go down to the reception desk late at night. We left early the next morning and had made arrangements in advance for breakfast to go. When we came down at the pre-planned time, nothing was ready. The receptionist went to the kitchen to make it. It took a long time and we almost left without it because we had a train to catch.
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Kathleen
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We thought this hotel was a great place to stay. The location was good for us as it is very close to the ruins and the plaza de Armes (with many restaurants and shops). There are a couple of cute sitting areas which was nice for meeting up with other family members. Our rooms were next to the river with beautiful views. We were happy to have hot showers and a delicious breakfast in the morning. Plus the staff was very helpful.
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Farzana
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The location is excellent! The Ollantaytambo ruins are in walking distance and have a great selection of restaurants around the hotel. The room was big and clean facing the spring. The door to the balcony is not soundproof so you will hear the loud water gushing through the spring all the time
Norma
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Beautiful area, about 1-2 min walk to village center. 10 min walk to IncaRail/PeruRail. Very safe village to walk at night. Our reservation through Expedia wasn’t showing up on their system but they honored the receipt so very thankful for that. Breakfast was great, staff were very friendly and helpful. The shower was cold the first day but we moved rooms and problem was solved.
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Nidhi
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Yes
Tetyana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We didn’t have breakfast, It said the breakfast opens at 6 AM but it actually opens at 7 AM and we couldn’t wait .
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Location is a convenient 10-minute walk from the train station. The room has a good amount of space, and the balcony offers beautiful views. Breakfast was fine. We did encounter an issue with the cleanliness of the sheets, and a hotel in this price range should maintain higher standards in that area.
J
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Staff is great, very helpful. The hotel is in the most central location. However our room’s shower has a blocked drain and it’s quite annoying.
Jozef
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The reason I am giving 1 star is because we did not stay in this place at all. We stayed opposite side of the property in totally different place.
Number of reviews per page
20
40

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