I am a frequent traveller to Uganda, as I work in the travel industry. I rarely ever write reviews. I have stayed at the Latitude many times since it opened. What was once my favourite, and the best hotel in Kampala, has now become tired and very run down. Management has made unfortunate decisions with the layout - the buildings and pool areas look tired, unreliable wifi in common areas, and the staff could use some encouragement as they are not engaged. Latitude is a boutique hotel - the decision to move the gym in favour of another conference room was unfortunate. The gym used to be amazing. There are more than enough other conference hotels in Uganda! The food is overpriced, generally confusing menu (no prices listed on some menus), and really just overall lacking. Most notably, one morning the entire staff was eating from the breakfast buffet, while I was trying to get the last remaining food as a guest. The design, food, and layout/vibe of the hotel, which made the place so special - is no more. Very disappointed. We actually checked out early to move hotels. Of course, no refund or special accommodations. I will not return until management makes some changes. 

Great responsive service

Amazing on every level including art food beauty service

The best hotel in Kampala - amazing ambiance, calm, great food, etc. - just a bit far out of town if you have morning meetings in the city centre

Wonderful hotel. 2nd visit. Will go back again.

Yes the room was clean and spotless

Fantastic room, great food, brilliant service

Staff was courteous and the atmosphere was beautiful and relaxing.

Rooms are great and the staff is lovely and very accommodating!

Nous y allons chaque année pour visiter nos petits enfants et l’on a pu constater une grande amélioration dans la gestion par Shella. Tout est bien entretenu et les employés dédiés.

The stylish and impeccable interior design is the key selling point for me. I also stayed in the Lusaka Latitude where I loved just walking in the corridors. Gorgeous! Food, service also excellent. Can’t recommend this boutique hotel group highly enough.

Staff was excellent. Very friendly and knowledgeable. Room was upgraded to a beautiful suite. Food was delicious.

This hotel offers good quality services amd very safe and convenientplave to stay

Excellent

The property is beautiful and the customer service is great.

What a beautiful location situated on a hill in Kampala. The resort is well maintained, has a couple pools, a gym, spa and restaurants with good food. Excellent friendly service feom all lf the staff.

Beautiful

perfect location

Excellent hotel and great service.

It’s clear the entire staff has been well trained to be attentive of every need the client may have (even before the guest knows!) There are cozy little spaces to sit and enjoy the fresh air, or settle with a good book and cup of tea. Spectacular sundown views always.