We stayed at this hotel for five nights while attending a wedding in Varese. The room was a reasonable size, clean, and comfortable. The location is excellent, being adjacent to the old town and city centre, making it easy to access most attractions, restaurants, and shops on foot. Unfortunately, our experience was let down by an interaction with a member of the housekeeping staff. On one occasion, I accidentally left my room without my key. A cleaner was working in the room opposite and had seen me leave my room moments earlier. When I realised I had forgotten my key, I politely asked if she could help me access my room so I could retrieve it. Understanding that there was a language barrier, I used a translation app to explain the situation. The cleaner refused and instructed me to go to reception. While I appreciate that there may be security policies in place regarding room access, I found the interaction unnecessarily abrupt and unfriendly. In addition, throughout our stay, we often felt uncomfortable remaining in our room after 10:00 a.m. as it seemed there was an expectation that the room should be vacated early for cleaning. While I fully understand the need for housekeeping to complete their work efficiently, the approach made us feel somewhat unwelcome as guests. Overall, the hotel benefits from a great location and clean accommodation, but our experience with the housekeeping service had a significant impact on our stay.

It’s not a 4 star hotel any more as it’s old and not much updated so it feels like from the 90s . However a very good location for restaurants and shopping and nice staff so it’s ok.

The hotel is old and noisy. There is a nightclub next to it, with loud music until late. Limited parking facility.

Staff . Especially Melanie.Amazing stay.Tasty Breakfast.Easy check in and check out.Strongly Recommend it .Thanks Crystal .Thanks Melanie.Well Done!!!!!

Can’t say much this hotel is brilliant. Clean and quite and packed close to m varese town/ train station

average

Ideal town centre location ten mins walk from train station Relatively inexpensive compared to the outrageous prices in Milan for the show.

Was nice place, the staff was helpful and polite

On a quiet street next to the historic center, the 5 story hotel has great views of the mountains. But the adjacent hookah bar allows smokers outside, so it is noisy until they close. Nice people at the front desk and housekeeping. Would stay again.

Good location, rooms ok, could have been cleaner! Very rude breakfast lady.

The hotel is perfect walking distance to a quaint shopping area

There are only two positives about this property: location and staff. Everything else was a two star hotel. The beds and headboards in the rooms and lobby couches HAVE BED BUGS!!!!!!!! The breakfast buffet was boring and bland, the smell of the hotel was not pleasant, the room bathroom was big, but the water drain kept getting clogged because the apparatus was defective and old. This hotel is not a 4 star hotel, it was probably in 1990, but not anymore.

La habitación amplia . Al vaño le hace falta reforma y antical. El desayuno bastante bien. El hotel está muy céntrico

Rent sengetøj og håndklæder, men værelserne var ikke rengjort i længere tid. Måtte ligge håndklæder på badeværelsesgulvet for at kunne gå med bare fødder Der står i beskrivelsen at der er bar på hotellet, hvilket ikke er tilfældet Mindede mest om et hotel der udlejes på timebasis. Kan ikke anbefales

Très bien situé, plein centre , dommage pas beaucoup place de parking.

Un desayuno muy bueno y una atención superior de la sra. Pati . Siempre atenta y eso es servicio. Grazie Mille.

Sijainti on okei. Siisteydessä on parannettavaa, hotelli on hyvin kulahtanut ja parhaat aikansa nähnyt. Aamupala oli hyvä.

Fine fasiliteter, sentral beliggenhet og god frokost

Toda equipe atenciosa, quarto espaçoso e limpo.

Freundliche, hilsbereite Rezeption. Wir hatten als 4-köpfige Familie 2 Zimmer durch eine Türe getrennt, welche zuerst verschlossen war. Rezeptionistin hat sich sofort darum gekümmert.