Overall Ratings & Reviews Hako Hotel Mount Austin

The location was great, majority of amenities were within a 10minute walk. However, the room itself was a disaster. First thing going in, I notice the peeled walls and mold growing around the shower area and sink. I tried to open the curtains to allow sunlight into the room but was met with wall. There was no window, I have decorative curtains. The room was small, so I tried to turn on the television for some background noise. The television, did not turn on. I guess that was fake too. I also noticed certain stains on the bedsheets that I wish I could unsee. Furthermore, the hotel does not accept card, nets, or TouchnGo for deposits and tax. So despite the city being somewhat advanced and accepting of QRCode payment, this hotel does not. The receptionist was not very helpful, and deadpan told me, "You can withdraw money from the ATM." That being said, the aircon was great, and the shower pressure was good with a steady stream of hot water. Another receptionist did finally let me use my card to pay for the tax. Thank god the other hotel staff was more reasonable. That and the location was the only thing I could truly praise about the hotel. Would not book this hotel again. Would not recommend anyone else to book this hotel. You could honestly stay anywhere else for a better price.

Nice stay. Great location. Simple breakfast. Noodles only have spicy ones. In future should have non spicy ones so that those who can't eat spicy can eat.

Smack right in the hot spot of austin area. Only bad thing is that the room is starting to show it ' s ages.