Overall Ratings & Reviews Hyatt Regency Kotor Bay Resort

Beautiful location although remote from Kotor but for a two night stay with spa was ideal

Staff were extra helpful, kind as well.

Great property and amenities

Beautiful property. Loved private hot tub. Beautiful room with plenty space. Would stay here again despite the long drive from Kotor town.

Fantastic place to stay, very luxurious with stunning views of Kotor bay. Definitely recommend

The staffs were so nice and always helpful, always smiling this made us feel comfortable. The food omg was just amazing. The room service was fantastic. I can forget the concierge they were amazing and very helpful too, overall we loved our stay at Hyatt and will definitely be back soon.

The person who checked us in was fabulos. She made sure we were looked after. Each staff were hospitable and the property is lovely. Not a single moment we felt why we chose this as it is far from the town and the transportation is limited. But glad we chose this. It’s huge and we travel with a kid so we need space and comfort, it’s got all. A little shop nearby helped us for last minute grocery we need with our little one. All over an experience To remember.

Great service & buffet breakfast. Pools outstanding.

This property was located in the heart of Kotor Bay with beautiful view. Staffs were very friendly and we enjoyed our stay only thing we experienced was it wasn’t easy to get Kotor old town the roads were very narrow and 30 minutes from old town.. otherwise we enjoyed our time:)

We loved the Hyatt and this was a fantastic location in Montenegro! Our favorite place to stay for sure it was great! Staff was great too

Stay was amazing - staff went above and beyond to help us throughout our stay and room was immaculately clean every day. There was a slight smell of sewage around the beach area and in the rooms though, so if this could be addressed then that would be great.

Staff was wonderful

Superb stay! Thank you for your wonderful hospitality, staff are very professional and have a warm and friendly manner. Our room was extremely comfortable and super clean. We were on the ground floor and had a private outdoor area with great lounge furniture for relaxing. The pools were great, as were the private beach areas - for hotel guests only. An excellent selection of restaurants either by the waterfront or in the hotel building. Breakfast was yummy, a huge selection of hot and cold and including omelettes by individual order. Would love to come back! Oh, and thanks so much for the Prosecco at checkin and while waiting for a taxi - very generous.

Perfect!!! I definitely will come back 😍

Beautiful interior very attentive staff

Fantastic hotel

Nice area

Good but not great! Service at the hotel needs to improve drastically! I would say it’s a 4 star hotel not 5.

Beautiful location, friendly staff, great food

For 4 days, the room was cleaned only once. We had to ask for clean towels and take out the trash. Despite our complaints, they apologize and promise to improve, but nothing changes. Dirty sunbeds, no pool towels, the pool opens at 10:00 for some reason. We complained, they apologized, gave an €8 bottle of wine as an apology, but the next day everything is the same.We didn't take the wine because it was brought without a corkscrew. It's impossible to order a taxi from the hotel to Kotor; the taxi drivers refuse to deal with traffic. The 5-star hotel can't provide a shuttle to Kotor on schedule? it seems the staff prefer to profit from taxis. This conclusion is drawn because a taxi from the hotel costs €20, but from Kotor to the hotel by meter costs €7. There's nothing around the hotel to go to, and you can't leave for Kotor. After a long journey with a child, we express our fatigue, disinterest in welcome drinks, and request to check us in. The receptionist continues to push the loyalty program without listening to us, but then there's no water in the room. We want to book an airport transfer, and the receptionist interrogates us extensively about the flight time, car, transfer or taxi, our luggage, if the price is okay, timing, then says she can't book it; come back when another staff member is available. Why she couldn’t keep our request? Overall, the hotel management has hired many employees from India who seem to have a lag in understanding what's happening.