Overall, I'd come back here alone or with friends and family. The service was very friendly from the reception staff, security guards, customer service, and resort staff; everyone I interacted with was incredibly friendly. I'd recommend this place to others. The breakfast was pretty good, the rooms were clean and spacious, and the amenities were complete. The only downside was the lack of toilet paper, perhaps because they forgot or weren't provided. My favorite thing was the ambiance and the views around the hotel. The only downside is that if you don't have your own vehicle, it's a bit difficult to get an online motorcycle taxi.

Stayed at Rancabango for 2 nights, beautiful scenery with paddy field and clear view of the mountains. Breakfast not much variety but all taste good and thats what matters right. On the main road not too far from hotel we can find lots of local food stall that open in the morning and in the afternoon, like pasar kaget.. The air is clean and fresh, bit cold in the morning. Really enjoyable experience

The staff were friendly and very helpful at check-in.

The service was fast and very friendly, especially Mr. Miman, who was excellent. Special requests were even ready upon arrival. The atmosphere is cool and close to the food court. It's kid-friendly, with food provided for rabbits and fish, and free amenities for guests. Thank you, and I'll bring my family back next time.

The hotel is comfortable, clean, and has a beautiful, calm, and cool atmosphere. It feels like you're in Bali. The morning air is cool, and the view is beautiful. You can take a boat ride around the small lake inside the hotel. The staff is also friendly. Thank you, Rancabango Hotel & Resort Garut.

If this is 100000000000/10, you won't regret booking this hotel. The hotel area is spacious, clean, cool, very child-friendly, the rooms are spacious, clean, and smell good. The staff are incredibly friendly, making us feel very comfortable. My son was very happy here because the children's facilities were very adequate, and my son received a gift and children's slippers. Yesterday we were there and also got a free BBQ for 2 people. The food was really delicious and there was a lot of variety. We will definitely come back to this hotel.

Perfect place for a holiday! Complete package for a family trip. Recommended! Will be there for the second time.

I stayed for 2 nights and 3 days, from July 3, 2026, to July 5, 2026. From the start, I was impressed with the building's layout and amenities. It was beautiful and clean. The hotel staff was friendly, and the food was delicious. The location on the outskirts of town made it perfect for morning jogging.

The place is great, kids-friendly. The view is beautiful. Thank you.

Ranca Bango is one of the affordable hotels with good facilities in Garut. It is located on Jl Ibrahim Adjie which is currently viral in Garut because of its CFD. It is suitable for jogging in the morning plus there are many culinary options on the street, one of which is Surabi Eden which is currently viral. Eat surabi with a view of rice fields, mountains, and gardens early in the morning. Awesome. The location is just walking distance from the hotel because it is close. The room is comfortable, the bed and pillows are comfortable. For breakfast, there is a variety, but in terms of taste it needs to be improved. The play facilities are very good, the kids really like the rabbit park. Get free carrots to feed the rabbits. The staff is friendly and kind, golf cart delivery to the villa location. Thx Ranca Bango.

The hotel staff are very friendly.

The best, you have to taste it yourself 💙🫶🏻🥰🩷💚

Excellent service Good view Strategic location

The room was generally comfortable and clean. However, I did find one small insect in the room. Since the room has a balcony facing the outside, the insect likely entered from outside. Hopefully, more attention will be paid to the mattress area in the future to improve guest comfort.

The service is great, the staff is very friendly, they really give you what you ask for and are served well. Unfortunately, there is no telephone that can be used if you need something. Yesterday there was a frog in the room, but we didn't do anything because we couldn't call the staff. Hopefully, that can be fixed. The food is very delicious, nothing is wrong. There are many facilities, you can also feed the rabbits, and they give you lots of carrots.

Friendly service and nice atmosphere.

It was a pleasant stay here, but for that price, the children's play facilities and room size weren't really worth it, but the food and staff were all great.

The hotel staff was very helpful from check-in.

A regular when visiting Garut, the service, views & facilities are good.

We had a great stay and the design of this hotel was beautiful. The room is clean and spacious. The food was okay, variety was limited, but it is worth the price. The staff was friendly and responded fast. Maybe the bathroom door can be equipped with a lock. Overall, it was value-for-money accommodation.