Once arrived at the property we noticed that elevator was very deteriorated, front desk on the 9th floor, after carrying suitcases upstairs now most be carried but to the room, room was extremely dirty, sheets were filthy and even hair on the pillows, remote control for not working, floor super dirty. After complaining we got room change, which it was a bit better, however one of the days we have no water. Overall the hotel has beautiful views of the city however it needs some work.

Everything was great.

El hotel es excelente en precio calidad… está perfecto ubicado, las habitaciones están muy bien. Tiene la pileta arriba que con el calor que hacía la súper disfrutábamos. Lo recomiendo!!!

Très belle et grande chambre. Emplacement idéal pour visiter Madrid

Excellent suite. Spacious, bright, modern, very comfortable bed.

The best hotel in the world. I’d go back every day

El cuarto es extremadamente pequeño

Everything was really fantastic

⭐⭐⭐⭐⭐ I always stay with Macarena whenever I visit Madrid, and every experience has been outstanding. She is an amazing host—kind, welcoming, and always attentive to every detail. The apartment is consistently spotless, comfortable, and exactly as described, making it feel like a home away from home. The location is excellent, and Macarena is always available if you need anything, while also giving you complete privacy. Her hospitality is one of the reasons I keep coming back every time I’m in Madrid. I highly recommend staying with Macarena. I wouldn’t choose anywhere else when I visit the city!

The room was super clean, the staff was friendly, breakfast was delicious and the beds were extremely comfortable. I would stay here again.

El hotel muy bien ubicado . Habitaciones chiquitas pero muy lindas . El desayuno muy bien todo .

Pros: The location of

Excellent location,very friendly staff and very clean room

Perfect location for morning coffee or lat night gin and tonic and just far enough away from the main tourist spots

Perfect for our short stay in Madrid.

I will definitely come back friendly staff also the guys that stay at the front door amazing people

Great location and amazing rooftop!

The location, the view and everything about this hotel is amazing

Everything was seamless. Great stay, great location, great service. I would highly recommend this hotel.

Room was really small staff wasn’t helpful I landed in Madrid at 5:30 am arrived at the hotel at 10:30 am asked for an early check in cause I was really tired they told me to come back at 1pm I did and I was injured from a car accident they let me in the lobby until 3:00pm exactly with no assistance and nothing