Always my favorite hotel. But this time the room cleanliness was disappointing. The bedsheets and pillowcases had an unpleasant smell, which made them seem unwashed or unchanged. The bathroom walls were not clean, and the water pressure was very weak the next day. The hotel should improve its housekeeping and maintenance standards.

The location is great because it’s inside a mall. The bedroom and bathroom are also very nice. However, the breakfast is not recommended for me. It’s not worth RM30… there isn’t much variety, very limited choices, and the food lacks flavor. Please have breakfast outside 🙏🏻 I also lost my makeup bag in the hotel, but the staff and management were not very helpful. They asked me to come in person to speak with the duty manager before they could even check the CCTV. I live far away, so it’s inconvenient🥲 especially if I make the trip and still can’t get my bag back. Overall, NAY for me!

Everything is ok.. Best, good...

The only thing that's not good is the soundproofing in the room. Everything else is ok.

Happy place to stay, clean and tidy. Staff very helpful. My many times here already.

The staff was very friendly, and the breakfast buffet was so delicious !!

Good strategic location.. Recommended

Everything was so superb but i am only have problem with housekeeping. Coffee - have to request everyday Shampoo & Gel - replaced after request For me, all the things should be already on the list during make up room and the housekeeper should check all that thing. After anything, i think i am still come and stay 7 Suria because the room, ambiance are very nice…

The place was strategic. Parking a lot. Only issue with the wifi, when connect to phone, somehow it will disconnect and line not too strong

All is good except the soundproof is so bad. But still i like this hotel because of its location.

The room is nice, clean and organized. Suitable for relaxing and being with family.

The hotel is located in the same building as the Suria Sabah Mall, which is nice.

A hotel that is suitable for those who like to shop. This is because this hotel is surrounded by so many places for shopping, eating, and facilities that are really worth looking for. So I give 4 stars because the wifi is only a little problematic.. I'm sorry

Great hotel & amazing services!!

Easy access to Suria Sabah mall

Good, good, good👍. Will visit again.

Easy access to Suria Shopping Mall.

Absolutely the best. If I go to KK, I'll stay here again.

The hotel's location is very strategic because it is close to restaurants and shopping malls.

Why so scary. The toilet door swinging. Main door knob always like theres someone twitching it