8.8
Very Good
From 5,730 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

9.0

People often mention about Kontena Hotel
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Staff Friendliness (287)
Ambiance (271)
Family Friendly (265)
Hotel Area (261)
Distance to City Center (256)
Accessibility (254)
Bedroom (244)
Bathroom (220)
Surroundings (214)
Check-in/out Time (205)
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Traveler Reviews Kontena Hotel

Number of reviews per page
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40
Customer reviews
gina r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Every time I go to Malang, I always stay here. The rooms are kid-friendly, with no mattresses at the bottom, so it's safe for those with babies/toddlers, and they won't have to worry about their kids falling out while sleeping, hehe. The menu is all delicious and complete, and if you want noodles, you can have them. There's a noodle corner complete with condiments. The location is also strategic, so it's close to everywhere.
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Dedi I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff is very friendly, the food is delicious, and the service is good, suitable for families with small children, there is a playground and swimming pool, very fun.
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Indriastuti B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly and informative. The rooms are clean, the atmosphere is comfortable, and it's also kid-friendly. It's perfect for a family vacation. There are plenty of activities to explore. There's a table tennis room and kids' activities like making milkshakes, etc. This is our third visit. The kids keep asking for the containers.
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H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Okay, it's pretty fun here...
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Accommodation's Reply
05 May 2026
Dear Mr. H*n, Thank you for taking the time to write a review about your stay at Kontena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Kontena Hotel again in the future. Sincerely, The Management Team, Kontena Hotel
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v***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's very comfortable, the food is delicious, and the service is very friendly. The staff also responds quickly to WhatsApp messages. I'll definitely be back.
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Accommodation's Reply
05 May 2026
Dear Mr./Ms. v*a, Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on this thank you to our entire team as a driving force for us to continue providing the best service. We hope you will return to Hotel Contena again. Sincerely, The Contena Hotel Management
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
the place is comfortable and quiet,
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1 people find it helpful
Accommodation's Reply
25 Apr 2026
Dear Mr. H*n, Thank you for taking the time to write a review about your stay at Kontena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Kontena Hotel again in the future. Sincerely, The Management Team, Kontena Hotel
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e***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Strategic location, comfortable and clean rooms, spacious and clean pool, breakfast in my opinion, some are delicious, some are so-so but there are quite a lot of varieties and the playground is basic, slides and ball pools but quite spacious, the service is 10/10, highly recommended especially if you are staying with toddlers.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. e*g, Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on this compliment to our entire team as a driving force to continue providing the best service. We hope you will return to Hotel Contena again. Sincerely, The Contena Hotel Management
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erika n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It's so cool, it's so addictive to stay here..it's going to be my favorite place to stay when I go to Batu 😊😊🤗🤗🤗
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Accommodation's Reply
23 Apr 2026
Dear Ms./Mrs. Erika N., Thank you for taking the time to write a review about your stay at Contena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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m***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Kids friendly hotel (swimming pool and playground), suitable for my small family
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. m*d, Thank you for taking the time to write a review about your stay at the Contena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to the Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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okta n. p. f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's been 2 times and I'm still satisfied with staying at Kontena, next time next year
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Accommodation's Reply
23 Apr 2026
Dear Ms. Octa N.P.F., Thank you for taking the time to write a review about your stay at the Contena Hotel. We greatly appreciate your feedback and comments. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to the Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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Maya P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A unique hotel, it feels like we're staying in a container😁. The hotel's atmosphere is Japanese-style, with a fish garden, torii gates, a mini water park, a mini playground, and a ping-pong area. The staff are also very friendly. There's a wide selection of breakfast options. There's also a spa. In short, this hotel feels like we're in Japan.
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Accommodation's Reply
17 Apr 2026
Dear Ms. Maya P., Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Contena Hotel. Guest satisfaction is our top priority, and we will pass on this thank you to our entire team as a driving force for us to continue providing the best service. We hope you will return to Contena Hotel again. Sincerely, The Contena Hotel Management
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is my umpteenth staycation at Kontena Hotel, and it's so comfortable and enjoyable. It's cool, cozy, and the view is gorgeous. On Saturday nights, there's live music in the restaurant 💃🏻
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. D*a, Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on your compliments to our entire team as a driving force to continue providing the best service. We hope you will return to Hotel Contena again. Sincerely,
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eric m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great Japanese style hotel experience
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Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. Eric M., Thank you for taking the time to write a review about your stay at Contena Hotel. We greatly appreciate your feedback and suggestions. This review encourages us to continuously improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
I'm in the family room, the Wi-Fi isn't connecting (out of 5 phones, only 1 can catch the Wi-Fi signal, and even then it's slow)... then there are lots of cockroaches from who knows where... I came here just out of curiosity.
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. G*t, Thank you for your review and feedback. We apologize if anything unpleasant occurred during your stay. Your feedback is very important to us, and we will use it to improve the quality of our service and guest comfort in the future. We hope you will give us the opportunity to provide you with a better stay experience on your next visit. Sincerely, The Contena Hotel Management Team
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
I had a great time with family here, thank you
1 people find it helpful
Accommodation's Reply
11 Apr 2026
Dear Sir/Madam E***a, Thank you for taking the time to review your stay at Kontena Hotel. We greatly appreciate your feedback and feedback. This review motivates us to continuously improve the quality of our services and facilities to provide the best possible experience for every guest. We look forward to welcoming you back to Kontena Hotel in the future. Sincerely, Kontena Hotel Management
Eka W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the place is very comfortable, the food is delicious.
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1 people find it helpful
Accommodation's Reply
11 Apr 2026
Dear Mr./Ms. Aka W., Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on your compliments to our entire team as a driving force to continue providing the best service. We hope you will return to Hotel Contena again. Sincerely, The Contena Hotel Management
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I was helped when I encountered many difficulties.
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. D*i, Thank you for taking the time to write a review about your stay at Kontena Hotel. We greatly appreciate your feedback. This review encourages us to further improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Kontena Hotel again in the future. Sincerely, The Management Team, Kontena Hotel
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Shokudo Restaurant, the food is also delicious, the hotel location is close to Jatim Park.
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. N*l, Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Hotel Contena. Guest satisfaction is our top priority, and we will pass on your compliments to our entire team as a driving force to continue providing the best service. We hope you will return to Hotel Contena again. Sincerely, The Contena Hotel Management
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Nice, Japanese themed, cool, close to shopping and tourist centers
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Contena Hotel. We greatly appreciate your feedback and suggestions. Your comments encourage us to continuously improve the quality of our services and facilities to provide the best possible experience for all our guests. We hope to welcome you back to Contena Hotel again in the future. Sincerely, The Contena Hotel Management
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Catur P. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very satisfying with affordable price... Basically the best...
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2 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Ms. Catur P. A., Thank you for your positive review. We are delighted to hear that you were satisfied with the services and facilities at Kontena Hotel. Guest satisfaction is our top priority, and we will pass on your compliments to the entire team as a driving force to continue providing the best service. We hope you will return to Kontena Hotel again. Sincerely, The Management Team, Kontena Hotel
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Number of reviews per page
20
40

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