Village Hotel Basingstoke

Explore Village Hotel Basingstoke
8.8
Very Good
From 659 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Village Hotel Basingstoke

Number of reviews per page
20
40
Top reviews
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean, staff were friendly and courteous. The breakfast was good . Nice swimming and again the staff were friendly and helpful. There were two problems with the room. The first was the wall to the bathroom and toilet. We did not like the glass door and cannot see the point in having a transparent wall, albeit it can be made semi-transparent, so were not happy with this. The other, more minor, problem was the size of the cups in the room. They were far too small for tea or coffee other than espresso, which we didn't want.
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Chelsie-lea
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The bed was so comfortable, pool was amazing, staff were so kind and the hotel was so clean and aesthetically pleasing. The best stay
Laura
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was so tiny we struggled to move around and the bathroom is in the room so there’s no privacy at all. Really awful set up especially if travelling with another person.
christian
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

First of all staff,I was not given accurate information concerning breakfast and there was no option for people that do not eat pork, the receptionist at the check in was being dismissive to attend to our case. In the room there should be toilet brush for the WC unless you want guest to keep the toilet messy. There should be complimentary water, tooth brush and toothpaste in the room for guests.
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Natasha
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff in reception were great very informative and helped us check in on the self check in machine. Room was clean and modern really great powerful shower. Used the pool sauna and steam room was all really good. Breakfast was lovely
Alan
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The shower was a strange set up because the water went all over the place and into the carpet plus everytime you went to the sink or toilet after using the shower you ended up with wet feet time and time again. Very strange We also believe the extracter the shower didn’t work either. We came into the hotel at 10.20 and couldn’t get a drink from anywhere. Very disappointing
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Steve
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was good but disappointed with extras as no biscuits or bottled water, which I’d have expected at the price. Checking in was impersonal and hectic and disappointed that the hotel carried no spare toothpaste kits - I’d forgotten toothpaste - as most hotels in this price range would. Making money seemed a higher priority than customer care.
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Karen
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff very attentive. Food was lovely. Great size bed, however the space in the room is limited.
Dawn
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

T
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good quality hotel would recommend for a stay
Maricar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff Sarah from reception and Becky from pub&grill restaurant are very helpful to us.
Douglas
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean , good facilities
David
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful hotel. Planned to stay for 2 nights ended up staying for a week. Very comfortable room, great breakfast and amenities. All the staff were amazing in particular Zara, Alex and Becky. Thanks to you all for making my stay truly memorable. A happy new year to you all.
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast is a disaster. Waited to get eggs, tea and toast now cold. Never mind pop some warm beans on that will warm it. Oh no beans!! Wait again at least they will be hot, when they arrive, freezing cold, never seen any heat. Maybe not bother with breakfast next time. It should never be that hard.
LUCY
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Incredible stay once again over the Xmas period Clean comfortable and the gym was even open so we could burn off the piggy feeling
Lance
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff were excellent, very friendly & helpful, nothing was a problem!
Andrew
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Spotless room, great location.
Kizie
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wonderful stay and lovely staff!
Nicola
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very friendly and helpful staff.
Nathaniel
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was good enough, and quiet enough for the most part. Staff were attentive and helpful through the check-in process.
Number of reviews per page
20
40

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