We had such a wonderful stay at Conrad Punta de Mita! The service was exceptional from beginning to end. Every staff member was warm, welcoming, and incredibly attentive. A special thank you to Alma and Oliver at Paleta for taking such great care of us. The spa experience was also amazing. My massage was incredibly relaxing and one of the highlights of my stay. I especially appreciated how accommodating the staff was with my mom, who uses a walker. They were always ready to help and provided golf cart transportation around the property, which made everything so much easier and more enjoyable for our family. The food was another highlight! Both Codex and Mezquite were absolutely delicious, and we truly enjoyed every meal. Beautiful property, excellent service, delicious food, and a staff that genuinely makes you feel cared for. We had a memorable experience and will definitely be returning soon

Everything was great , exept one thing , the drinks and food are sold very expensive !

Its a luxury feeling , but the service and food are not 100% there. pools were not always clean

This place is super nice, the gardens are very well groomed, the lobby is superbly decorated, and the staff is super nice, the only bad thing is the prices of the food and drinks is excessive

The minute we got dropped off at the property we were greeted by Eduardo who was very welcoming. The whole resort was clean, our room was spacious and clean. The room service was always on top of keeping our rom well maintained. At the pool side Oliver and Gustavo gave us amazing customer service. We can’t wait to go back.

The property was beautiful, the staff was amazing, and the food was outstanding! Codex is one of the best restaurants we have ever dined at. We had an incredible experience and would highly recommend this resort to anyone looking for exceptional service, dining, and a memorable stay.

Amazing property and staff . Spotlessly clean. Huge issue with what tip or food and beverage . Average food for top$$. I you want a Gatorade from store on property it’s $12 and bottle water is $6. If you are looking for a place with vibe and energy, this is not your hotel !

Everything was just perfect!

So far, this has been the most underwhelming vacation our family has ever experienced. While the resort boasts lovely rooms and great front-line staff, it completely falls short of the premium experience it promises. In luxury travel, the tiny details matter. While this property has the foundation to be truly exceptional, it is simply not run that way. For comparison, our family recently stayed at the Conrad Orlando, an experience that far exceeded this resort in every possible category from immaculate service and climate control to flawless execution. Here is why we cannot recommend this resort: Unusable Pools & Slow Service: The pools desperately need chillers. Stepping into 90°F water during the hottest months is not refreshing at all. To make matters worse, the daytime poolside service is incredibly slow. No Climate Control: The A/C was barely functioning in the main lobby, lounge, and restaurant areas, making indoor spaces hot and uncomfortable. Overpriced & Limited Food: Food prices here are outrageous. During the day, dining options are highly limited, and we were frequently told items were unavailable or not on the menu. While CODEX was spectacular and worth the money, every other dining option fell flat. The Upgrade Disappointment: We paid an additional $2,500 to upgrade our stay, expecting actual luxury value. Instead, that massive fee basically just went toward offsetting the resort's already exorbitant prices for the buffet and basic spa amenities.

Our second trip to Conrad was just as good as the first one two years. Helpful staff, fairly clean grounds, and a decent set of amenities. What continues to be a little annoying is the excessive prices for food and drinks, especially given the fairly limited options. Overall though a decent property.

Fantastic hotel, very attentive staff, amazing food, particularly the breakfast and the beach grill restaurant Mezquite. Very clean, comfy and fresh looking rooms. The pools are great and the beach is very nice and quiet, with not many people.

Staff is very involved and helpful. The property is very well kept. Several pools to relax in Quiet and relaxing resort

The Hilton property The Conrad is a quality upscale resort. The resort is quiet and extremely clean. The amenities are amazing! The staff was helpful and very attentive. We were there during a down time for seasons and there were very few people there. We ate lunch by the pool and enjoyed an amazing night meal at Mesquite! The steak was probably one of the best I’ve ever eaten. The service at the restaurant was impressive! We enjoyed other meals in town of Punta Mita. The downside is that transportation to the small town is expensive. We decided to rent a car (the rental company delivered it to us at the resort). Everything at the resort was expensive (food and drinks). Housekeeping was amazing and our room was kept spotless.

Our family had a wonderful stay at Conrad. The property was in excellent shape. The pool area was immaculate. The staff was always working to help in any way. Only negative is the restaurants are pricey. If you want to get away from the craziness of PV this is a great option. We did rent a car so we could explore the area which is a must in my opinion. Taxi rides daily can be rather expensive. Overall, I highly recommend Conrad Punta de Mita.

The Conrad Punta de Mita is a gorgeous property. All aspects of our stay were excellent. Food was quite good, staff were friendly and helpful. Our room was spacious and the concierge service was a lovely bonus. Checking in and checking out was seamless. It's a great place to relax and the pools were many and quite large. Only two small complaints were that 1) the king bed we had was quite firm, which isn't my preference, but I'm quite sensitive. And 2) not all the restaurants were open every day, but it was low season, so I suspect this is probably necessary as the hotel was not very full. No other complaints whatsoever.

Absolutely beautiful and well managed facility . Staff were SO friendly ! My daughter and I were glad to be there in late April which is just off season cause it’s a big complex and would be way too crazy for my taste during season. Spent a lot of time at adult pool . Def go to Punta da Mita and Sayulita. Easy uber rides

Use uber. Do not try to book transportation thru compadre. The uber was $17 to town. Compadre wanted $100 (each way)

The food was super good

Food is of top notch.

Great Hotel and Staff with a nice beach. 20 minute drive from Sayulita