Jupiter Guest House - Parklands

Explore Jupiter Guest House - Parklands
6.2
Pleasant
From 15 reviews
Cleanliness

7.0

Room Comfort

2.0

Service and Facilites

5.8

Traveler Reviews Jupiter Guest House - Parklands

Number of reviews per page
20
40
Top reviews
Petra
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is a scam. I had booked and paid for a room two months in advance. My flight was delayed and I had messaged the hotel a couple of days prior to arrival and they did not reply. When I arrived (at 2 a.m.) they said there were no rooms and they had sold out. When I showed my receipt and booking reference, they said there was no record of me reserving a room. While I waited for the receptionist to phone the manager, my taxi driver told me that they were known for purposely overbooking and sending people to their other, substandard location. After about 20 minutes of not getting anywhere, I booked into a big chain hotel, nearby. While we were working through this issue, there was nightclub music blaring so I feel it was a bullet dodged.
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Ann
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

In positives, they let us check in very early which was much appreciated after an overnight flight. Also the breakfast was great - bacon eggs toast and fruit. We had a standard double room which was very small, both the room and the bed. The shower wasn’t great, it pointed into the middle of the bathroom and onto the door. And the biggest problem was that they couldn’t ‘find’ our booking after I had already booked and paid on Expedia. We were there 3 days and I was asked each day how much I paid, what name it was under and what type of room.
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John
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10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

good bang for your buck lodging option!
Chukwuemeka
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The pictures must have been for another room. . The mosquitoes there almost k**** me. . Too many electrical issues in the room. .No wash rags. .There is no adpater if you want to charge your phone. . Breakfast was a joke.....it took almost an hour to serve.
Andrew
icon-Leisure
Leisure
4.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Liked the location. Disappointed several items of clothing went missing during my stay. Will not be staying here again.
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