Overall Ratings & Reviews Sumihei Bettei Tokitotoki

Wonderful first time experience in Kinosakionsen! This hotel is in the perfect location. It's a very short walk from the train station and all of the 7 public onsens. Also a short walk to the Kinosaki Ropeway. There are 2 private onsens in the hotel where couples/families can soak together. Every floor has a light to indicate if available. Service is impeccable and easy to communicate in English with the staff. Food is plentiful! Breakfast and Dinner were included as well as an afternoon tea service. All you care to eat! Fair warning, don't go crazy at the steam bar! Save some stomach for the rice dish. Truly delicious!

Everything was great

This place is absolutely amazing! The property is visually stunning, I could just sit in the lounge all day! The staff are friendly, great at their jobs, and total professionals. They knock it out of the park with their food, drink, and tea selection. The private onsen is super nice and a relaxing break from the busy public baths. This is one of my favorite stays ever! Would highly recommend to anyone visiting the area.

Great location and beautifully decorated inside. Rooms were spacious and everything was spotless. The staff were wonderful and super friendly and attentive.

We had a really wonderful time. The staff was all incredibly kind and helpful and went above and beyond with everything. The food and drink was all so delicious and there was a private onsen for us to use which was really nice. Would definitely stay here again!

Fantastic experience. A highlight of my trip.

Very friendly staff and very clean also comfortable room Specially thanks to Cho Cho !

It’s an excellent place in Kinosaki. The beautiful and detailed decoration made the moods peaceful and joy. The smiling workers hospitalizations warm our hearts. We will come back here again.

My recent stay at SUMIHEI BETTEI TOKItoTOKI was a delightful experience, blending traditional Japanese elegance with modern luxury. The serene setting and beautifully designed rooms provided a perfect escape from the everyday hustle, while the onsen baths were a haven of relaxation. The staff’s exceptional service and attention to detail made the stay truly memorable. Dining at the hotel was a culinary highlight, showcasing exquisite local flavors and artistic presentation. Overall, SUMIHEI BETTEI TOKItoTOKI is not just a hotel, but a gateway to experiencing the charm and tranquility of Kinosaki Onsen. I left rejuvenated and look forward to returning.

Beautiful property! Amazing staff! Loved it!

朝食にお茶が欲しかった

The customer service officers are nice n helpful.

ホスピタリティ、お料理、お部屋、全てにおいて素晴らしいお宿でした。また城崎に行く時は次回も必ず宿泊したいです

１日６組限定ということで、落ち着いた時間を過ごすことができました。 スタッフの方は全員外国人なのですが、親切で丁寧な対応で心地よかったです。 ３階のラウンジは使い勝手が良く、アロマティー、スイーツ、ソフトドリンク、様々な種類のアルコールまで自由に堪能できました。勿論、オールインクルージブです。 私は連泊で城崎温泉を存分に堪能することができました。もし、時間的に余裕があれば連泊をお勧めします。

No elevator

とてもオシャレな内観、お部屋、食器類など目でも癒されゆっくりできました。 お食事も自分好みにチョイスでき、飲み物の種類も多く楽しめました。 また、是非お泊まりにきたいです♪

6組限定なので、私たち高齢者には落ち着いてよかった。 特に不都合は感じなかったが、トイレの空間がもう少し広ければありがたかったかな。

接客もご飯もサービスも全て最高でした！！

スタッフの皆さんから丁寧なおもてなしを受けて感謝しています。 また、夕食朝食共に細やかさを感じクオリティーの高さがうかがえますね♡お味は勿論、とても美味しかったです♪ また、宿泊したいですね♪

スタッフがとてもいい感じです。