Overall Ratings & Reviews Ariel Broadway Hotel

Rooms were updated and nice, staff was friendly, we stayed during the off season so not everything was open.

Check in was quick and easy. The room was very clean and comfortable. I did have to unplug the refrigerator during the night because it made all kinds of irritating noises. We were not using it any way.

S

We switched rooms 3 times because of bad HVAC and a room that hadn't been cleaned since the previous guest. The girl at the front desk was more than accommodating and she eventually got us a room that was satisfactory. My complaint is with the manager the next morning. When I brought these issues to her attention, she shrugged and couldn't have cared less. I used to love this hotel and I've stayed her a few times before. I wouldn't stay again in the future.

It was a gorgeous historical building complete with modern amenities. The lake view was breathtaking even on cloudy days. Will definitely return!

Clean room happy, friendly staff. Great little sports bar on the lower level with very good food. Ran into some bad weather so it was great to be able to stay inside the hotel and have a place to have fun and get good eats.

Great location

Very convenient

It was good, but the pool was closed

Hotel bedrooms were clean. Property seems in an abandoned state outside the rooms. First floor has a completely abandoned large restaurant in plain view and probably not used for a long time.* months and maybe years. The price was relatively high but we booked the room there because of good reviews online and supposedly it has a gym and a pool. Both the gym and the pool are out of use and the room price and the website weren't adjusted although those amenities are likely never available or in function.

Older downtown hotel with modern updates. I would definitely stay there again.

Not going back

Z

Nice location but dead business location

Great place. Brought back memories when it was the Renaissance hotel back in the days. Pool is extremely small but it’s downtown Lorain in the summer your right next to the concerts Rocking on the river !

Pool was not open, stores were not open, not much in the area for dining or shopping.

One elevator was broken, the pool was in need of repair, no towels at the pool. Not impresses with the kitchen. Staff were helpful, but sparse.

The electricity went out due to storms and I was trapped without phone to desk as well as hallway too dark to find my way out. I need a refund for 8/6, 8/7, 8/8

Staff was excellent. Heating and cooling of room was difficult. Otherwise property was good.

Great