Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay at Denz Premiere Genteng Ijo regarding the water supply disruption, malfunctioning air conditioning, eerie atmosphere, and inability to watch Netflix on the TV. We have contacted the relevant teams to resolve these issues immediately. We greatly appreciate your feedback, which serves as valuable information for our evaluation and service improvement efforts. We hope to have the opportunity to provide you with a better guest experience in the future. Sincerely, The Management Team, Denz Premiere Genteng Ijo